Senior Operations Associate

Beam is the leading micromobility operator in the Asia Pacific region and we are on a mission to turn little drives into better rides and make cities flow better for everyone. 

The company was founded in 2018. In collaboration with cities, we bring a safe, affordable and sustainable new mode of transport to citizens with our fleets of self-driven small electric vehicles. 

We are expanding our operations into the US market.

We have gathered a team with a passion for innovation and technology. We tackle growing challenges every day as a group of problem solvers, determined to make a positive impact on people’s lives and the future of the planet. 

This is just the beginning. Come join us on the journey.

-Reporting to the US Head of Ops, you will take ownership of all aspects of the operations in (various) markets including:

• Identify key operational metrics and manage daily operations effectively while working alongside local Operations Specialists.
• Manage and optimise ground staff rosters, timesheets, and performance
• Accountability for achieving key performance targets; cost and revenue.
• Analyze operational data and make informed decisions based on market trends and analysis
• Ensure local team compliance with workplace safety and health regulations, maintaining a secure working environment.
• Manage the recruitment and onboarding of field staff
• Oversee and maintain company assets in the city, including fleet and vans

-Liaise with the purchasing team to acquire materials and service needed in for the warehouse or operational activities

-Work with the Head of Operations to drive Beam’s operations across multiple operational verticals, including charging infrastructure, fleet management, warehousing and supply chain management.

-Innovate constantly on existing processes and products

-Collaborate cross functionally (strategy, marketing, policy) to ensure smooth business operations

Requirements

- Fluent in English (both written and verbal).

- 2 years experience in operations management, analysis, or in a fast growing startup.

- Experience with people management and training.

- Passion for solving problems and delivering a great customer experience.

- Highly analytical and creative problem solver, with a product driven mindset.

- Self starter - you’ll get broad exposure to all aspects of the business and this is a great position to fast track your start-up career.

- Familiar with Office or Google Suite of applications (Excel/Sheets, Slides etc).

- Good to have but not required: Proficiency in data analysis tools such as SQL and Looker Studio.

Benefits

What we offer

• Medical/Dental/Vision insurance
• 401K Plan with Company Match
• Opportunity to make an impact to the world by transforming urban transportation
• Be part of a hyper-growth organization with plenty of opportunities to springboard your career
• Flexible and autonomous working environment with highly motivated and competent colleagues

Pay

The anticipated annual US base salary range for this role ranges from $60,000 to $72,000. This salary range is based on several factors including market location and may vary depending on qualifications, skills and performance in the interview process.

Equal Opportunity Statement 

Beam Group of Companies is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, or age in employment or the provision of services. We are committed to providing a work environment free from discrimination and harassment. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We strive to ensure our hiring practices and policies are inclusive and equitable, and we encourage individuals from all backgrounds to apply. If you need assistance or an accommodation due to a disability, please contact the HR department at hrss@ridebeam.com.

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