Hospice Clinical Manager (RN)

Corus Health is the proud recipient of Albuquerque's prestigious Top Workplace award for 2019! As a full-service hospice and home care agency providing a broad range of services to our customers, we are currently seeking a knowledgeable Hospice Clinical Manager to assist our Hospice Director with nurse management and clinical operations. The ideal candidate will effectively manage our hospice staff, as well as collaborate with physicians and our multidisciplinary professional staff in order to better serve our patients and deliver the qualify care they deserve. The Hospice Clinical Manager will develop policies, implement quality improvements, and handle administrative processes for various areas of clinical operations.

Responsibilities & Duties:

• Supervise the planning, coordination and delivery of the interdisciplinary group interventions.
• Assign patient/family to appropriate staff member(s).
• Participate and provide leadership in the team for regular interdisciplinary group meetings; the development, review and revision of the patient/family plan of care; facilitation of problem-solving sessions; and delivery of team support.
• Serve as a member of the management team in order to address problems associated with the delivery of services and staff development needs, to put forth suggestions for appropriate additions/changes in policies and procedures and to give peer input to enhance and improve the management function.
• Supervise the maintenance of medical records assuring accuracy, completeness and compliance with licensing regulations, certification standards, legal and ethical standards.
• Provide supervision of support and clerical staff in cooperation with other members of the management team.
• Oversee clinical supervision of nursing personnel, Hospice Aides and Homemakers.
• Conduct appropriate supervisory visits which allow for clinical observation of performance of assigned team members.
• Provide information for inclusion in written performance evaluations for all staff assigned to team in cooperation with appropriate members of the management team.
• Provide leadership and counsel to nursing personnel to measurably enhance staff development.
• Identify need for staff education and assist in the development of in-service programs for interdisciplinary group.
• Assist in education/training programs.
• Participate in orientation of new personnel as appropriate to team responsibilities.
• Provides Hospice nursing services, treatments and preventive procedures as needed.
• Teaches, supervises and counsels the Hospice patient and family members about providing care for the patient.
• Observes confidentiality and safeguards all patient-related information in compliance with HIPAA regulations.
• Audits clinical documentation to ensure quality regulations and measures are being met.
• Provides educational opportunities that benefit clinical staff at all stages of their career development.
• Delivers competence-based programs for staff with a focus upon improvement of skills and retention of knowledge.
• Prepares short- and long-term planning and programs to address identified needs.
• Teaches content as needs and/or assigned within clinical expertise to facilitate orientation, staff development and/or safe practice.
• Develop customer satisfaction improvement programs and provide effective education for all clinical staff in order to improve star ratings.
• Actively works to improve patient engagement in health care planning and delivery.
• Maintain on-call schedule for division.
• Assume responsibility for evening, weekends, and holidays on call duty as scheduled and consistent with the policies and procedures of the agency.
• Performs specific nursing procedures as needed (e.g., treatments, management of symptoms) following doctor’s orders.

Requirements

Qualifications & Requirements:

• Current, unencumbered RN License
• Bachelor’s degree in nursing preferred, but not required
• Previous experience in home health and hospice nursing
• Prior successful nurse management experience strongly preferred
• Judgment, supervisory and effective communication skills
• Ability to create a safe, effective environment that fosters medical teamwork
• Valid driver’s license and availability of insured transportation

Benefits

Benefits & Allowances:

• Positive, supportive work environment
• Continuing Education opportunities
• Competitive compensation
• Excellent health benefits
• 401(k)