Table Games Supervisor (Floorperson)-Full Time / Swing Shift

About the Role

The Table Games Supervisor is responsible for the operation of assigned game area; including performance development of dealers and ensuring guest service.

Position Responsibilities

• Hassle free guest and internal processes
• Compliance with internal controls and regulatory requirements
• Commitment and compliance to responsible gaming and responsible alcohol service standards
• Compliance with all rules of the game and regulatory requirements
• Establish and implement all required policies and procedures
• Dealer delivery of flawless and friendly service
• Common sense approach to dealer work standards
• Walk the casino floors, be visible to the table games staff throughout the shift and welcome customers to the facility on a continuous basis
• Review suspicious customer behavior, identify instances of card counting, cheating or marking and notify the authorities when needed
• Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment
• Ability to sit, stand, walk, and mobility to move easily around pit area as well as entire property for entire shift.
• Must be able to bend, twist and lean as needed
• Math skills to add values accurately and quickly
• Must be able to lift/push/pull up to 10 pounds

Essential Functions

• Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment
• Ability to sit, stand, walk, and mobility to move easily around pit area as well as entire property for entire shift.
• Must be able to bend, twist and lean as needed
• Math skills to add values accurately and quickly
• Must be able to lift/push/pull up to 10 pounds

Requirements

• Five years’ casino experience with a minimum of three years in a supervisory role in table games
• In-depth knowledge of traditional casino games including but not limited to Roulette, Poker, Craps, Blackjack, Baccarat, Pai Gow, etc.
• Excellent leadership, communication, and problem-solving skills
• Ability and agility to work as business dictates (weekends will present peak demand)
• Ability to effectively communicate in English (Read, Write, Speak & Understand).

Benefits

• Free meal on shift
• Training & Development
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k,)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off
• Free Parking