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Supervisor Retail

Ocean Casino Resort

Atlantic City, new jersey


Job Details

Full-time


Full Job Description

About the Role

Under the direction of the Manager Retail will lead, supervise, assign, and direct all store activities while on shift.

Position Responsibilities

  • Will assist customers, handle customer relation issues, and promote a positive shopping experience.
  • Will price and stock merchandise, organize and execute the display and signing of regular, promotional, and seasonal merchandise.
  • Responsible for completing cash control procedures, analyzing reports, identify and react to shoplifters, ensure price accuracy and protect store assets.
  • Supervise team members, open/close store, establish priorities, and identify needed in-store repairs.
  • Meet or exceed established store sales and performance goals daily
  • Model sales performance for retail team members
  • Coach team members, ensuring that all team members are fully trained on product knowledge
  • Reconcile daily cash receipts and make bank deposits
  • Open and close the store
  • Manage inventory
  • Maintain outlet appearance, merchandising and display.
  • Promote positive customer relations for all customers by providing prompt, courteous and efficient service
  • Perform other related duties as assigned by the Manager​

Essential Functions

  • Exposure to casino related environmental factors, including but not limited to, secondhand smoke, excessive noise and stress related to servicing customers in a fast paced environment
  • Must be able to stand for an entire shift and be able to move throughout the casino/hotel areas
  • Must be able to work holidays, weekends, and flexible shifts/hours
  • Must be able to lift/push/pull up to 50 pounds​

Requirements

  • Minimum of one year’s supervisory experience in a retail environment
  • Strong administrative and management skills
  • Must possess thorough knowledge of all Microsoft Office applications
  • Bachelor’s Degree preferred

Benefits

  • Free meal on shift
  • Training & Development
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k,)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off
  • Free Parking

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