Suite Services Intern

Job Overview:  The purpose of this internship is to provide a unique opportunity to assist the day-to-day operations of the Suite Services department for an NFL Franchise. The Intern will become an integral part in creating a superior experience for Giants suite partners and their guests.  The ideal candidate should exhibit a strong work ethic and can maintain a professional demeanor in the presence of clients and VIPs. 

Responsibilities:

The primary responsibilities of the Suite Services Intern include, but are not limited to, the following:

• Communicate with premium clients via phone and email, handle requests and/or complaints.
• Prepare and deliver suite gift bags, display signage, and setup additional gameday suite requests.
• Manage single game rental and suite partner logistics.
• Coordinate with catering company on suite food and beverage orders and credits.
• Assist suite team with suite logo displays.
• Track suite visits, field passes, and gameday notes in Salesforce.
• Accompany alumni for meet and greets and suite visits.
• Provide operational support for Giants events as well as home games including guest check-in, set-up & breakdown, and reports/recaps.
• All other tasks assigned by management.

Requirements

• Bachelor’s degree or college senior.
• Exceptional interpersonal skills and ability to interact with C-level executives.
• Strong work ethic, willingness to accept all assignments, quick learner.
• Ability to multi-task and work in a fast-paced environment, while maintaining attention to detail.
• Familiar with football and sports industry trends.
• Experience using Microsoft Office Suite and Outlook Email Management.
• Archtics experience a plus.
• Must be punctual, reliable and have transportation to and from Quest Diagnostics Training Center and MetLife Stadium.