Senior Technical Solution Consultant, Cloud & Digital

Samsung SDS America is one of the largest global IT services companies. We deliver cloud infrastructure, software, and computing services to Samsung Group and many enterprises.

We are seeking a Senior Technical Solution Consultant to join our brand new Consulting Group. The Senior Technical Solution Consultant will be responsible for actively sensing customer’s business challenges or pain points, analyzing and identifying the root causes, and providing the solutions including system proposal. The ideal candidate will have experience in consulting and a strong understanding of enterprise IT systems and architecture.

Solution consulting group is based at our regional headquarters in Ridgefield Park, NJ. This is a hybrid role: 3 days a week team works in the office, and there is flexibility to work 2 days from home.

Samsung SDS is the digital arm of the Samsung group and a global provider of cloud and digital transformation innovations. Samsung SDS delivers enterprise-grade solutions and services in cloud, secure mobility, analytics / AI, digital marketing and digital workspace. We enable our customers in government, financial services, healthcare, and other industries to drive business in a hyper-connected economy helping them to increase productivity, safeguard assets, and make smarter decisions.

Responsibilities:

• Evaluate client needs as well as develop requirements and configurations that support business processes and technical needs.
• Proactively propose new technologies to business units and help them meet their technology needs.
• Works directly with external or internal clients to identify and resolve operational issues, solve problems, and/or make decisions requiring technical expertise or specialized knowledge.
• Research industries, market trends, technologies, and companies that will support the work and decision making of the various business units, planning and strategy teams, as well as R&D efforts at the company.
• Leverage new and existing SDSA solutions to generate sales pipeline and enhance sales opportunities.
• Meet target revenue and profitability for solution and service sales, including accurate opportunity forecasting.
• Manage each account to specific targets on strategic/ economic values, including all relevant levels of customer personnel.
• Manage internal resources (SDS) and external partners (vendors and solutions partners) for successful account-specific project management (success criteria includes on-time, on-budget, on-function/scope).
• Negotiate pricing, contracts, and ensure delivery of products and services for assigned accounts.
• Manage account/project specific issues, risks and quality.

Requirements

• Bachelor's degree in computer science, computer engineering, business analytics or business management.
• Ability to travel 30% within the US.
• 4+ years of experience in Technology Sales.
• 2+ years of experience in either: Mobile sales, Enterprise IT sales, SaaS Software sales, Managed Services sales.
• 2+ years of experience in technology fields, with a substantial portion in research, development, strategy, news, trends, partnership development, and/or technology planning.
• Strong planning, project, and organizational skills.
• The ability to listen to stakeholders, discover unmet needs, develop a strong rapport with the audience, and be customer-focused.
• Proven sales track records in enterprise sales with large clients, and/or solution partners.
• Able to build trusting relationships with customers and solution partners at all levels (CXO, middle managers, working level) based on subject matter expertise and SDS offerings.
• Experience of managing multiple projects and programs (budget, on-time, quality) and business planning capability.
• Superior technical expertise of products and services in enterprise technology solutions.
• Excellent presentation, communications skills and problem-solving skills.
• Must be eligible to work in the US for any employer without restrictions.
• Must be able to commute to Ridgefield Park, NJ for hybrid work schedule.

Benefits

Samsung SDSA offers a comprehensive suite of programs to support our employees:

• Top-notch medical, dental, vision and prescription coverage
• Wellness program
• Parental leave
• 401K match and savings plan
• Flexible spending accounts
• Life insurance
• Paid Holidays
• Paid Time off
• Additional benefits

Samsung SDS America, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.