Senior Manager, Project Management - (Business Development, Project Management)

Reports to: Senior Director of Business Development

Responsibilities:

• Leadership & Team Support: Provide strong leadership and daily support to the Project Management team, fostering a collaborative and high-performance work environment. Mentor and develop Project Managers, ensuring they are equipped to manage their projects effectively and meet client expectations.
• Project Oversight: Oversee the planning, execution, and completion of all skincare contract manufacturing projects, ensuring that Project Managers have the guidance and support necessary to deliver successful outcomes.
• Project Tracker Management: Oversee the Project Managers' project trackers to ensure that launch timing and sales forecasts are up to date and accurately reflected in project plans.
• Gate Review Oversight: Supervise the Project Managers' Gate Reviews (Line Trial Reviews) to ensure that all R&D, Quality, Production, and Operations requirements are in place and thoroughly reviewed before moving forward.
• Client Relations: Serve as a key point of escalation for client concerns, ensuring that Project Managers maintain clear and positive communication with clients and effectively address any issues that arise.
• Collaboration: Partner with the Senior Director of Business Development and other cross-functional leaders to align project management strategies with overall business goals. Facilitate collaboration between Project Managers and other departments, including R&D, Operations, and Quality.
• Process Improvement: Lead initiatives to continuously improve project management processes and methodologies, empowering Project Managers to work more efficiently and effectively.
• Risk Management: Support Project Managers in identifying and mitigating risks, ensuring that potential issues are addressed proactively to maintain project timelines and quality.
• Budget Management: Oversee project budgets, working closely with Project Managers to ensure financial objectives are met and resources are allocated effectively.
• Reporting: Provide regular updates to the Senior Director of Business Development on project progress, team performance, and client satisfaction. Ensure adherence to established metrics and performance standards.

Requirements

• Education: Bachelor’s degree in Business, Project Management, or a related field.
• Experience: Minimum of 5-8 years of experience in project management, with at least 2 years in a senior management role within the skincare or cosmetics contract manufacturing industry.
• Leadership: Demonstrated success in leading and supporting teams, with a strong commitment to developing and mentoring Project Managers.
• Project Management Skills: Proven expertise in project management, including planning, scheduling, budgeting, and resource management.
• Communication: Strong communication and interpersonal skills, with the ability to build relationships, manage client interactions, and foster collaboration across teams.
• Problem-Solving: Excellent analytical and problem-solving abilities, with a proactive approach to identifying and addressing challenges.
• Technical Knowledge: Familiarity with skincare manufacturing processes, industry regulations, and quality standards. OTC knowledge is preferred.
• Certifications: PMP or similar project management certification is preferred but not required.

Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance
• 401k match