Security Supervisor

About the Role

Under Direction, to supervise the operations of the Security Department on an assigned shift and area to maintain a safe and secure environment for our customers, team members and company assets.

Position Responsibilities

• Respond to all non-routine incidents in a supervisory capacity ensuring appropriate action is taken and notifications are made
• Supervise and evaluate Security reports for accuracy and completeness
• Ensure all incidents are thoroughly investigated and appropriate action is taken and proper notifications are made
• Conduct follow-up investigations on reports as directed
• Acts in relation to employees, customers and/or the general public in a manner consistent with the best interests of the organization
• Assure that Casino Control Commission regulations and requirements are met and followed by all Security personnel
• Complete incident reports detailing incidents that occur on property
• Complies with all New Jersey regulatory requirements

Essential Functions

• Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise and stress related to servicing customers in a high pressure and fast paced environment
• Requires acute sense of smell and sound, ability to talk on and hear a two-way radio and telephone
• Visual Acuity correctable to 20/20, normal color, peripheral and night vision
• Tolerate varying conditions of noise level, temperature, illumination and air quality
• Must be able to stand for an entire shift and be able to move throughout the Casino/Hotel areas
• Must be able to work under adverse conditions, including overtime, evenings, weekends, holidays and testify in court on and off duty
• Contact with team members and customers
• Must be able to lift/push/pull up to 40 lbs
• Further physical requirements include but not limited to; standing, kneeling/crouching, sitting, bending, lifting, grasping/handling and reaching

Requirements

• High school diploma or equivalent required
• Preferred two years’ experience in casino security or law enforcement field
• One-year experience in a supervisory position required
• Excellent interpersonal, verbal and written communication skills required
• Proficient at investigating incidents and report writing
• Basic arithmetic skills required which include adding, subtracting, dividing and multiplying
• Computer related experience required.
• Must have a valid New Jersey driver’s license
• The ability to effectively communicate in English

Benefits

• Free meal on shift
• Training & Development
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off
• Free Parking