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Retail Sales Associate- Part Time

Ocean Casino Resort

Atlantic City, new jersey


Job Details

Part-time


Full Job Description

About the Role

The Sales Associate will assist customers by explaining the features and benefits of each product and completing sales of merchandise.

Position Responsibilities

  • Provides superior customer service before, during and after the sale in person and over the telephone.
  • Responsible for maintaining and exceeding sales goals.
  • Responsible for completing cash control procedures, analyzing reports, identify and react to shoplifters, ensure price accuracy and protect store assets.
  • Assists customers, handles customer relations issues and promote a positive shopping experience.
  • Provides answers to customer inquiries concerning billing, returns and other general service-related issues.
  • Resolves service-related problems for customers.
  • Knowledgeable and informed regarding general resort programs and services
  • Reconcile daily sale receipts
  • Maintain outlet appearance, merchandising and display.
  • Perform other related duties as assigned by the Supervisor on duty

Essential Functions

  • Exposure to casino related environmental factors, including but not limited to, secondhand smoke, excessive noise and stress related to servicing customers in a fast paced environment
  • Must be able to stand for an entire shift and be able to move throughout the casino/hotel areas
  • Must be able to work holidays, weekends, and flexible shifts/hours
  • Must be able to lift/push/pull up to 50 pounds

What’s Required​

  • Minimum of one year of sales experience in a retail environment
  • High school diploma or equivalent combination of training and experience preferred.
  • Excellent communication, organizational and mathematical skills
  • Ability to operate a cash register
  • Ability to interact with all levels of internal and external customers and personnel.
  • Demonstrate professional verbal, telephone and written communication skills and etiquette.
  • Warm, enthusiastic manner, with excellent interpersonal and customer relations skills

Benefits

    • Free meal on shift
    • Training & Development
    • Paid Time Off
    • Free Parking

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