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Restaurant Shift Manager- ROCCO'S

Ocean Casino Resort

Atlantic City, new jersey


Job Details

Full-time


Full Job Description

The Shift Manager Restaurants is responsible for directly overseeing the operations of the food and beverage outlet on an assigned shift.

Position Responsibilities

  • Responsible for overall management of restaurant for a particular shift
  • Creates and ensures a fresh, positive and exciting environment where sanitation, flawless   delivery and execution of product excellence and service are paramount
  • Accountable for and dedicated to ensuring service commitments, standards/expectations, financial goals, and policies/procedures are consistently upheld
  • Builds rapport, commitment, and loyalty with team members and guests
  • Ensures that service is carried out in accordance with established policy
  • Trains and evaluates all restaurant personnel and enforces food and beverage policies and procedures
  • Ensures sanitation compliance throughout restaurants
  • Handles customer complaints
  • Responsible for meeting profit goals in all the restaurants
  • Responsible for compliance with all regulatory requirements within area of responsibility
  • Maintains a clean, safe, hazard-free work environment within area of responsibility

Essential Functions

  • Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment
  • Must be able to stand for an entire shift and be able to move throughout the Casino/Hotel areas
  • Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours
  • Must be able to lift/push/pull up to 25 lbs

Requirements

  • Three to five years’ experience in full service restaurant management
  • Bachelor’s degree from a four-year college or university in a related field
  • Ability to effectively communicate in English (Read, Write, Speak & Understand)

Benefits

  • Free meal on shift
  • Training & Development
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k,)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off
  • Free Parking

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