Receptionist & Customer Service Associate

Kube-Pak is looking for a full-time Receptionist & Customer Service Associate to join our team. Responsibilities include:

• Greet customers, check them in and check them out. Customer volume varies seasonally.
• Greet other visitors and direct them as needed.

• Enter and maintain customer orders.

• Answer incoming customer phone calls to answer questions and work with Office Manager to direct other requests.
• Assist Office Manager with administrative tasks to support sales, shipping and other critical office functions.
• Develop relationships with some key existing customer accounts and ensure their customer service needs are met.

About Kube-Pak

Kube-Pak is a leading wholesale grower of garden plants, operating from our 20-acre greenhouse facility in Allentown, New Jersey. Founded in 1957 and now in its third generation of family ownership, we've established ourselves as an industry pioneer in greenhouse technology and innovation. From our early adoption of automated seeding systems in the 1970s to our current state-of-the-art operations, we continue to lead the industry in combining horticultural expertise with modern technology.

As a premier wholesale grower, we provide high-quality annuals, perennials, cut flowers, and herb and vegetable seedlings to garden centers, nurseries, landscapers, and greenhouse operations throughout the region. Our commitment to quality and innovation has made us a trusted partner in the green industry for nearly seven decades.

Why Join Our Team

At Kube-Pak, you'll become part of a legacy that values both tradition and innovation. We offer:

• A stable, established company with a proven track record of growth.
• Opportunities to work with state-of-the-art greenhouse technology.
• A comprehensive benefits package including health and dental insurance, paid time off, sick days, and a profit-sharing plan.
• A family-owned business environment combined with professional advancement opportunities.

Requirements

• Experience in an office environment preferred.
• Basic office computer skills are required. Familiarity with Microsoft Office preferred, particularly Outlook and Excel.
• Knowledge of gardening and plants is not a requirement but we are looking for a willingness to learn.
• Some Saturday hours required during peak Spring season

Benefits

Benefits include:

• Health Insurance
• Dental Insurance
• Flexible Spending Accounts
• Paid time off
• Employee Profit Sharing Plan