Project Manager, Healthcare

A Sago Project Manager is the bridge between internal teams, partners and clients. They possess the ability to manage and execute, with excellence, multiple qualitative market research projects ensuring a positive client experience. They are the ultimate owners of their projects and will work with many different teams to achieve success. This is a remote position and would allow you the opportunity to partner with colleagues within and outside of the US. 

This position will be supporting our Healthcare team.

Requirements

• Consistently provides excellent client service, turning a project into projects, ultimately building and maintaining successful client relationships.  

• Manages up to 12 simultaneous research projects, ensuring smooth execution of projects within timelines and project costs. 

• Briefs supervisors and recruiters on projects to ensure client needs and deliverable are met consistently.  

• Creates daily spreadsheets used for client updates and tracking of data. Strategically creates targeted sample for most effective results. 

• Collaborates with internal teams to achieve a successful recruit, continuously monitoring project elements to identify potential roadblocks and manage to resolution. 

• Liaises between internal and external (client) teams, keeping all informed of the project’s progress and exhibiting effective, timely and detailed communication skills. 

• Works within Sago systems effectively throughout the life cycle of project (SAMS, Complex Survey, PMTool, QualBoard, etc.). 

• Responds quickly to unanticipated or urgent issues and manages to resolution, escalating as appropriate. 

• Remains in alignment with various company goals such as maintaining high client satisfaction scores, quick project close out. etc.  

• Demonstrates an understanding of project cost, feasibility and margin. 

• Is flexible and adaptable with changes to existing key elements of projects as required by internal teams or the client directly.  

• Works in accordance with company SOPs. 

• Other duties as assigned. 

CORE COMPETENCIES: 

• Strong level of comfort with analyzing, interpreting and telling the story with data to provide quality recommendations to clients and to aid clients in making informed decisions.  

• Client-focus mentality and ability to deliver high quality client service. 

• Strong communication skills – written and verbal.  

• Dedicated to collaboration and teamwork. 

• Maintain thorough knowledge of Qual Products and services; provide assistance and consultation to clients as needed to ensure optimal use of our resources for each project.    

• Ability to multi-task efficiently and be flexible. 

• Ability to think critically and problem solve. 

QUALIFICATIONS:

Education: 

• High School Diploma or equivalent. 

• Bachelors’ degree or equivalent experience preferred. 

Experience: 

• 2+ years of experience working in a market research environment or combined project management experience preferred. 

Computer Skills: 

• Strong knowledge of Microsoft Office (Excel required). 

Benefits

PTO, 401(k), Health benefits: Medial, Dental, Vision