Program Manager - Intelligent Automation

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner.

We are looking for someone with a good blend of business consulting skills and a data analytics background. If you are passionate to work on unstructured business problems that can be solved using data, we would like to talk to you.

RESPONSIBILITIES:

• The Automation Program Management Lead is responsible for delivering and supporting automation solutions for global market stakeholders and for multiple project initiatives.
• Coordinate with functional teams and business stakeholders through the requirements, qualification, Proof-of-Concept, prototype, and MVP phases to ensure alignment and clear
• understanding of automation process impacts and interdependencies
• Communicate estimates, formalize release plans, and implementation schedules/dependencies, including managing and communicating the roadmap for multiple solutions.
• Manage Jira boards and Confluence to track Agile activities to deliver (and scale) each automation solution to the markets
• Sprint calls/huddles with teammates / agile methodology
• Develop training, implementation and change management plans for automation solutions and process improvements
• Interface and communicate effectively with project teams and management, with an ability to liaise between the business, IT and market stakeholders.
• Working with markets on launch cycle status, UAT testing to production.
• Manage the measurement of success metrics and monitor change progress
• Develop and implement communication activities as needed.

Requirements

• High-level understanding of Intelligent Automation capabilities i.e. AI (including GenAI), machine learning, LLM’s, IDP, OCR, etc.
• Superior Project management experience (different approaches, tools, phases of project lifecycle)
• Experience with large-scale organizational change efforts/change management principles, methodologies, and tools
• Change management certification or designation desired
• Experience working in Agile/Scrum environment
• Problem solving and root cause identification/analytical skills – with a focus on the business perspective. Ability to triage and assess production bugs and collaborate with business stakeholders and IT developers to implement timely solutions.
• Experience training others/teams and creating training materials
• Experience supporting the creation of automated solutions for deployments and builds
• Highly motivated, with the ability to work both independently and collaborate with team members both in person and via collaboration tools
• Excellent communication skills (verbal and written).
• Demonstrated experience working for large organizations on complex software deployments.
• Demonstrate ability to build strong working relationships.
• Ability to facilitate innovation and new ways of working with teams.

Benefits

Significant career development opportunities exist as the company grows. The position offers a unique opportunity to be part of a small, fast-growing, challenging and entrepreneurial environment, with a high degree of individual responsibility.