NJ-Remote Virtual Benefits Representative

Job Description:

We are seeking an experienced and highly motivated Virtual Benefits Representative to join our team. As a Virtual Benefits Representative, you will be responsible for delivering and explaining benefit plans to our members in a virtual setting. This is a 100% remote position that offers full employee benefits, and ample opportunities for career advancement.

We are only hiring in the following states: Georgia, New York, New Jersey, you must live in one of the mentioned states to be considered for this job.

Responsibilities:

Respond to customer inquiries and concerns regarding their benefit plans via phone, email, and chat

Assist clients in understanding their benefit options and coverage

Process enrollment and changes to benefit plans accurately and efficiently

Maintain proper documentation of customer interactions and transactions

Collaborate with team members to provide exceptional customer service

Requirements

Requirements:

Must Be A New Jersey RESIDENT

Prior experience in customer service, preferably in a benefits or insurance-related role

Excellent communication skills, both written and verbal

Strong problem-solving and decision-making abilities

Attention to detail and accuracy in customer interactions and record-keeping

Proficient in using computer systems and software

Ability to work independently and efficiently in a remote work environment

If you are a driven and results-oriented individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity. Join our team and make a positive impact on the lives of our members while enjoying the benefits of a fulfilling career.

Benefits

Full employee benefits, and ample opportunities for career advancement.