Night Manager

Do you have experience in building maintenance, janitorial, or similar industries? Do you have strong management experience and good communication skills? Are you seeking a full-time evening shift position? If you answered yes, consider this great opportunity with City Wide!

We are seeking a Night Manager to join our team! The Night Manager is responsible for assisting with management of contract compliance for designated building maintenance services, as well as maintaining the relationship between City Wide and Independent Contractors. Employee must possess the ability to review the client contract and check that work expectations have been met. This position would typically work from 3pm to 12am.

Why City Wide?

City Wide Facility Solutions is a leader in the building maintenance industry, with locations that serve communities across the U.S. and Canada. Our company mission is to create a ripple effect...by positively impacting the community of people we serve. Our vision is the be the first choice for our clients, contractors and employees . Our values of community, accountability and professionalism are how we model success. At City Wide, you will find a high-energy work environment that rewards performance within a collaborative, inclusive and fun environment. Are you ready to join?

Essential Functions

• Develop and maintain productive, working relationships with Independent Contractors (IC) by communicating client priorities and collaborating on solving problems.
• Review scope of work and ensure quality assurance per account to retain existing business and gain new business.
• Communicate with Facility Services Manager daily for any issues that need immediate attention, including the nightly recap via email or phone message.
• Make recommendations for IC work assignments, manage to client standards and company guidelines, and discharge if not meeting service level agreement.
• Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment needing attention.
• Execute City Wide’s New-Start Policy, Customer Compliant Policy, Four Star Policy, and other operational policies and procedures.
• Ensure compliance with client policies & procedures, approved cleaning tools and equipment and their proper use.
• Other duties as necessary.

Requirements

What We're Looking For:

• High school diploma or equivalent experience in the commercial janitorial services industry.
• A minimum of three years of management experience, including coaching, motivating, and leading teams.
• Proven planning and organizational skills with a keen attention to detail.
• Exceptional communication and interpersonal skills.
• A proactive approach to problem-solving, with a focus on continuous improvement.
• Ability to work independently as well as collaboratively within a team.
• Flexibility to adapt to changing circumstances and client needs.
• Bilingual (English/Spanish) required.
• Valid Drivers License.

Are you ready to lead the night shift and make a real impact? We can’t wait to meet you!

Benefits

City Wide Facility Solutions offers a competitive compensation and benefits, including

City Wide is an Equal Opportunity Employer.

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Training & Development