Logistics Coordinator

The Logistics Coordinator plays a crucial role in overseeing and optimizing the supply chain operations for The Willows Communications. This position is responsible for managing the logistics process from receiving orders to ensuring timely delivery, while maintaining high standards of customer service.

Responsibilities

• Coordinates and oversees all logistics activities, including order processing, inventory management, shipping, and receiving.

• Collaborates with suppliers, vendors, and internal teams to ensure timely and efficient delivery of products.

• Tracks shipments and resolves any issues related to delays, discrepancies, or damages, communicating effectively with stakeholders as needed.

• Analyzes supply chain data to optimize logistics processes, reduce costs, and improve overall efficiency.

• Maintains accurate and up-to-date records of inventory levels, shipments, and returns.

• Prepares and generates reports related to logistics performance, providing insights for management reviews.

• Develops and implements logistics policies and procedures to comply with company standards and industry regulations.

• Assists in budgeting for logistics operations, ensuring cost-effective management of resources.

• Builds and maintains relationships with external partners, including transportation providers and warehouse services.

• Participates in team meetings and contributes to the continuous improvement of logistics practices.

Upholds the company’s mission and values while ensuring the highest standards of service for internal and external clients.

Requirements

• Bachelor’s Degree in Logistics, Supply Chain Management, Business Administration or related field, or relevant experience commensurate with education.
• Minimum of 2 years of experience in logistics or supply chain coordination.
• Knowledge of logistics software and warehouse management systems is preferred.

QUALIFICATIONS:

• Strong organizational and analytical skills, with attention to detail.
• Excellent verbal and written communication skills, capable of effectively conveying information to diverse audiences.
• Ability to work collaboratively within a team and across departments to achieve shared objectives.
• Proven problem-solving abilities and the capacity to make informed decisions under pressure.
• High level of commitment to customer service and operational excellence.
• Ability to handle multiple tasks and projects simultaneously in a fast-paced work environment.
• Flexibility to adapt to changing priorities and business needs.
• Proficiency in Microsoft Office Suite and logistics management software.
• Valid driver’s license may be required for certain positions.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Family Leave (Maternity, Paternity)
• Training & Development