iGaming Senior Risk Analyst

About the Role

The iGaming Risk analyst role is responsible for the delivery of analytical and risk-based reviews while using non-bias approaches, tools, and reporting on risk for the iGaming department.  The role is responsible for the discovery and organization of risk-based inquiries and case submissions.

Position Responsibilities

·         Ability to read, understand, and explain basic financial transactional histories including depositing, wagering, win/loss, and withdrawals.

·         Monitor geolocation data, player statistics, and gameplay history for iGaming fraud trends.

·         Proactively research information to identify new fraud trends and help implement processes to reduce risk

·         Work closely with Compliance and the New Jersey Department of Gaming Enforcement to provide regulatory compliance

·         Effectively communicate the results of investigations to the Director by compiling data and administering ad hoc reports

·         Monitors and tracks jackpot wins greater than $40k; performs New Jersey Child Support checks on jackpot winners; and reports the jackpots to DGE

·         Assists the customer support team on heightened/complex cases related to Risk/Payments and KYC (Know Your Customer) checks

·         Collaborate with the Responsible Gaming team in patron reviews.

·         Provide daily transactional data reporting

·         Other duties as assigned

Essential Functions 

·         Exposure to casino related environmental factors including but not limited to second- hand smoke, excessive noise, and stress related to servicing customers in a high pressure, fast paced environment. 

·         Must be able to stand for an entire shift and be able to move throughout the casino/hotel areas.

·         Repetitive finger and wrist motion (key board data entry) as well as prolonged viewing of data on a computer monitor.

·         Must be able to work weekends and holidays, as well as flexible shifts and/or unusual hours.

·         Must be able to lift at least 25lbs. 

Requirements

·         Must have a minimum of two (2) years of risk experience, preferable in casino and/or online gaming

·         Must have knowledge of Internal Controls and NJ State Regulations

·         Highly analytical with excellent report writing skills

·         Knowledgeable in online gaming products and how customers interact with said products

·         Extensive knowledge in Microsoft Excel and all Office products

·         A confident and articulate communicator capable of inspiring strong collaboration throughout department and organization

·         Strong communication and interpersonal skills

·         Ability to communicate with customers and team members in a clear and concise manner.

·         Superior Microsoft Excel skills required

·         Ability to effectively communicate in English

·         Able to work holidays/weekends

Benefits

• Free meal on shift
• Training & Development
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k,)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off
• Free Parking