Field Technician - Installation (Newark & Philadelphia)

Role

• Honest is looking for Field Technicians who are excited to expand our internet network!
• Technicians would be responsible for installing internet service for customers in residential apartment units in Philadelphia and Newark. Our entire network of buildings are in Manhattan, Brooklyn, Queens, Jersey City, New Rochelle, Stamford, Newark and Philadelphia
• Technicians install, terminate, test and troubleshoot various cabling (copper and fiber)
• This is a fast-paced environment where you will be working solo, performing up to 5 residential installs per day.

Primary responsibilities

• Ability to interact with customers of all types
• Technical skills
• Ability to install, terminate, test and troubleshooting copper and fiber
• Run cable/ethernet throughout multi dwelling unit (MDU) apartments. Respond to and troubleshoot network issues
• Bonus: operate OTDR, Light Meter, VFL and other fiber equipment/tools
• Comfortable setting up and configuring routers and optimizing Wi-fi
• Comfortable using mass transit operate during the day

Personal attributes

• Friendly: As an installer, you are the friendly and professional face of the company. You should be excited to help bring faster and affordable internet
• Comfortable working in a fast-paced environment
• Excited to learn: we are looking for technicians who have strong technical competency but are always interested in continuously learning
• Great communication: sets expectations and communicates clearly with customers; responsive to other Honest team members, both in the field and office
• Problem solving attitude: able to troubleshoot issues, come up with all available solutions and act in the moment
• Calm demeanor

About Honest Networks, LLC

Honest Networks believes high-quality and affordable internet service is a great enabler for our communities, providing the fundamental infrastructure to learn, create and enjoy. We are a fast-growing, venture-backed, internet provider headquartered in downtown Manhattan. We are focused on providing the gigabit internet service at affordable, transparent prices, with exceptional customer service. We do this by employing employees with high integrity, a strong work ethic and a passion for learning. If working in a fast-paced, results-oriented and mission-driven environment excites you, we encourage you to apply and join our team. Learn more at www.honest.net.

Requirements

• 1-3 years Fiber Optic or similar cabling experience preferred
• Read, understand and follow work orders/prints/scopes
• Flexible working schedule
• Familiarity working with hand and power tools
• Comfortable working in confined spaces (basements, electrical closets, shaftways, etc.)
• Capable of lifting up to 75 lbps
• Ability to train in New York metropolitan area (e.g. NYC) and capable of using transit to perform jobs consistently in Philadelphia and Newark after training

Benefits

• Attractive starting salary (estimate of $30-35/hr) based on capabilities and background:
• Performance bonus potential
• Profit sharing
• Paid-time off (PTO)
• Medical and dental benefits
• Metro card reimbursement