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Dual Rate Security Supervisor/ Shift Manager

Ocean Casino Resort

Atlantic City, new jersey


Job Details

Full-time


Full Job Description

Under Direction, to supervise the operations of the Security Department on an assigned shift and area to maintain a safe and secure environment for our customers, team members and company assets.

Position Responsibilities

  • Respond to all non-routine incidents in a supervisory capacity ensuring appropriate action is taken and notifications are made
  • Supervise and evaluate Security reports for accuracy and completeness
  • Ensure all incidents are thoroughly investigated and appropriate action is taken and proper notifications are made
  • Conduct follow-up investigations on reports as directed
  • Acts in relation to employees, customers and/or the general public in a manner consistent with the best interests of the organization
  • Assure that Casino Control Commission regulations and requirements are met and followed by all Security personnel
  • Complete incident reports detailing incidents that occur on property
  • Complies with all New Jersey regulatory requirements

Essential Functions

  • Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise and stress related to servicing customers in a high pressure and fast paced environment
  • Requires acute sense of smell and sound, ability to talk on and hear a two-way radio and telephone
  • Visual Acuity correctable to 20/20, normal color, peripheral and night vision
  • Tolerate varying conditions of noise level, temperature, illumination and air quality
  • Must be able to stand for an entire shift and be able to move throughout the Casino/Hotel areas
  • Must be able to work under adverse conditions, including overtime, evenings, weekends, holidays and testify in court on and off duty
  • Contact with team members and customers
  • Must be able to lift/push/pull up to 40 lbs
  • Further physical requirements include but not limited to; standing, kneeling/crouching, sitting, bending, lifting, grasping/handling and reaching

Requirements

What’s Required

  • High school diploma or equivalent required
  • Preferred two years’ experience in casino security or law enforcement field
  • One-year experience in a supervisory position required
  • Excellent interpersonal, verbal and written communication skills required
  • Proficient at investigating incidents and report writing
  • Basic arithmetic skills required which include adding, subtracting, dividing and multiplying
  • Computer related experience required.
  • Must have a valid New Jersey driver’s license
  • The ability to effectively communicate in English

Benefits

  • Free meal on shift
  • Training & Development
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k,)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off
  • Free Parking

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