Community Connections Coordinator

Join our team and become a part of something bigger – a force for change in the fight against hunger. The Community FoodBank of New Jersey is more than just a food bank – we champion healthier lifestyles and positively impact social and economic change. Together we can create a stronger, more resilient New Jersey for everyone.

The CFBNJ Community Connection team works to increase neighbor participation in federal nutrition benefits that improve households' food security and financial stability, specifically the Supplemental Nutrition Assistance Program (SNAP), Women, Infant and Children program (WIC), school meals, and Summer EBT. Our team creates pathways to federal nutrition programs by offering direct and virtual application assistance services in resource-limited communities throughout our 12-county service area. This position is responsible for providing direct and virtual, community-based outreach on these federal nutrition benefits that will improve household food security and financial stability. The Community Connection Coordinator is responsible for providing education and awareness on federal nutrition benefits and assisting eligible households with connecting to benefits.

What you’ll do in your role:

• Develop in-depth knowledge of SNAP and other benefits policies and regulations
• Review households' eligibility for SNAP, WIC, School Meals, and Summer EBT and assist neighbors at community partner locations with completing federal nutrition applications
• Host virtual information sessions to educate both community partners and neighbors on federal nutrition programs and the importance of improving food security
• Conduct follow-up with neighbors, provide case review, advocacy, troubleshooting, and confirm applicants benefit determination status using a case management database to assess program impact and efforts

Why you’ll love working at CFBNJ:

• Opportunity for impact: Last year we provided over 90 million nutritious meals across New Jersey and educated over 25,000 people about health and nutrition.
• Balance: Generous time off, 14 paid holidays, childcare resources, and organization-wide engagement days.
• Financial Wellness: 401k with 4% company match after 1 year.
• Health Benefits: Medical, Dental, Vision and Wellness Programs.
• Recognition and Certifications: Learning opportunities, tuition and certificate reimbursement, and engagement with our reward and recognition program, Bonusly!

What you’ll need to be successful in this role:

• Bachelor's degree plus at least 2 years of experience in customer service, communication, community outreach, community organizing, or similar.
• Strong candidates will have excellent interpersonal and time management skills, strong organizational abilities, and a high degree of professionalism and empathy.
• Experience building community partnerships, and bilingual Spanish required.
• Must be highly proficient in 0365 applications, comfortable providing virtual presentations, and entering data daily.
• Position requires local and statewide travel.

CFBNJ is an equal employment opportunity employer and is committed to complying with all applicable laws prohibiting discrimination based on race, religion, color, national or ethnic origin, age, sex , sexual orientation, gender identity or expression, transgender status, marital status, domestic partnership or civil union status, pregnancy or breastfeeding, disability, being a victim of domestic violence, status in the uniformed services of the United States (including veteran status), record of arrest, as well as any other category protected by federal, state or local laws.