Community Adminstrator

Join our team as a Community Administrator at Taylor Management, a leading residential property management company serving communities in New Jersey and Pennsylvania.

In this role, you will provide administrative support to the Community Manager of various homeowner and condominium associations. You will be responsible for handling various tasks including filing, work order management, phone support, and maintaining records and materials to ensure efficient operations and exceptional service to residents.

We are looking for a highly organized, proactive, and customer-focused individual to join our team. This is a full-time position with a Monday to Friday schedule.

Requirements

Excellent written and oral communication skills

Friendly and helpful demeanor when interacting with residents

Demonstrated ability to take ownership and initiative in completing assignments with minimal supervision

Strong multitasking and problem-solving skills

Proficient in Microsoft Word, Excel, Outlook, and other related software applications

Prior experience in association management and familiarity with TOPS software is a plus

Reports to the Community Manager and/or Taylor Management Company

Duties and responsibilities:

• Manage and maintain files, including homeowner work orders and documentation
• Communicate and follow-up with contractors and vendors
• Maintain updated data and records in management software
• Handle homeowner inquiries and provide excellent customer service
• Prepare welcome letters for new residents
• Assist with insurance-related tasks, including checking certificates of insurance and maintaining records
• Attend meetings and provide administrative support as required
• Perform additional projects and tasks as assigned

Benefits

Medical Insurance

Dental Plan

Vision Plan

401k

Voluntary Life Insurance

Paid vacation, paid sick & personal time off

Paid holidays

Flex Spending Account

Dependent Care Account

Continued Training