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Cocktail Server - Casino Service Bar (Twilight Shift: 3:30am-10am)

Ocean Casino Resort

Atlantic City, new jersey


Job Details

Other


Full Job Description

About the Role

The Cocktail Server reports to the Shift Manager Food & Beverage and is responsible for providing prompt, friendly and efficient cocktail service, to our guests in the casino and/or lounge areas.

Position Responsibilities

  • Serves alcoholic & non-alcoholic beverages according to service standards
  • Pick up empty glasses and return them to properly assigned area and assist with preparation of drink orders as required
  • Maintain a clean, well-stocked and organized service station/area always
  • Performing role in an efficient and effective manner
  • Anticipating guest needs, answering questions, and resolving concerns
  • Understanding each guest is an individual and modifying your approach to meet their desires

Essential Functions

  • Endure various physical movements throughout the shift; including bending, lifting, and standing for extended periods of time
  • Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment
  • Must be able to wear and appear to be comfortable in the entire uniform including footwear
  • Must be able to carry up to 25lbs throughout extended periods of time

Requirements

  • Experience as a cocktail server or willingness an aptitude to learn the role
  • Strong guest service skills; including ability to converse with guests
  • Positive, personable, and outwardly friendly
  • Strong posture, facial expressions, and eye contact
  • High energy and ability to perform role in a in a busy, high volume work environment
  • Scheduling flexibility; to include nights and weekends
  • Ability to effectively communicate in English

Benefits

  • Paid Time Off
  • Training & Development
  • Free Meal while on shift

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