Bilingual Patient Care Coordinator

Company Description

At Rotem Dental Care, we are New Jersey's leading dental practice that focuses on establishing trust and comfort with our patients by using the most advanced and modern treatments and technology in the dental field. We prioritize trust, comfort, and modern dentistry to ensure our patients have the best experience possible.

Responsibilities

This full-time remote position is for a Bilingual Patient Care Coordinator at Rotem Dental Care. In this role, you will be responsible for delivering outstanding customer support in Spanish, maintaining high levels of patient satisfaction, and enhancing the overall patient experience on a daily basis.

Requirements

• Strong background in Customer Service, Support, and Experience, with proven ability to drive high levels of Customer Satisfaction.
• Experience in Sales, front desk roles, and assisting with patient treatments.
• Fluent in both Spanish and English, with excellent communication and interpersonal skills.
• Demonstrated success in customer-facing roles.
• Knowledge of dental care or healthcare industry is advantageous, though not essential.
• Strong problem-solving skills, combined with empathy and attentiveness to patient needs.