Service Writer - Indian/Ducati Motorcycles

At Sin City Indian - Ducati, a subsidiary of RideNow Powersports/RumbleOn, the country’s leading retailer of powersports, our success depends on serving our customers with the best team members in the industry! If your career goals include making a valuable contribution in an exciting and growing company and you love powersports and motorcycles, ReadOn!

Sin City Indian - Ducati, Las Vegas, is seeking outgoing, friendly individuals to join our Service Team! If you are a positive, upbeat, and interactive Service Writer with a passion for customer service, this opportunity may be perfect for you!

Responsibilities

• Schedule appointments for repair, maintenance, and recall work
• Greet customers, inspect their powersports vehicles, and answer questions
• Document problems with Motorcycles and clearly describe them on the Repair Order
• Notify the Service Manager of additional work needed or any delays in expected completion as soon as they become known, so the customer can be immediately notified
• Advise customers on necessary/suggested services and cost
• Offer additional services, parts and products, including special promotions
• Review Repair Orders in progress to ensure quality and timeliness
• Follow the status of a customer's vehicle from service bay entry through the completion of work
• Communicate any changes in timeline, repairs, or cost to the customer
• Maintain current technical qualifications by completing all training programs assigned by the Service Manager
• Any other duties as assigned to ensure team and store success.

Requirements

• 1+ years of Powersports or Automotive Dealership experience
• Experience writing concise repair orders on vehicles and communicating repairs needed to customers
• Knowledge of maintenance schedules and service needs for various powersports vehicles a plus
• Excellent customer service, verbal and written communication skills
• A positive attitude, good work ethic, and professional appearance
• Pleasant, energetic, conscientious, and dependable personality
• Ability to multi-task in a fast-paced environment
• Valid driver's license and a good driving record
• Motorcycle Endorsement desired, not required
• Must pass a pre-employment background check, MVR, and drug screen

Benefits

What RumbleOn/RideNow Powersports/Sin City Indian - Ducati Offers You:

A fun, relaxed, and casual work environment with awesome people by your side working as a team to ensure the entire group's success! Plus...

• Healthcare, Dental, & Vision Insurance (we pay a generous portion of employee Medical insurance!)
• Life and disability insurance
• Vacation/PTO Plan
• Employee discounts on purchases
• Dedicated leadership team who supports and cares for employees
• The opportunity for growth and a solid long-term career...we promote from within!!
• Extremely Generous training pay for up to 60 days while you learn
• Generous commission plan on labor and parts sales enabling you to make a great living! Plus a modest base.
• And more…

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*·