Service Manager-Fire & Security

Job description

Responsibilities and Duties:

• Management role for Residential and Commercial Security and Fire Alarm Service Team, to include Inspections, Testing and Maintenance per current NFPA 72 Standards.
• Responsible with meeting departmental financial goals, and tracking of expenses for material, labor, overtime, and billed work
• Creating and implementing processes to grow departments success
• Hold Team accountable to meet/exceed Customer Expectations and Company Core Values and Goals
• Responsible for keeping Team trained and proficient to meet/exceed job performance requirements and for retention and growth
• Maintains company propriety and documentation in accordance with established policies; handles proprietary information in the prescribed manner; adheres to and supports Sting Alarm, Inc. policies and procedures including all safety requirements.
• Keeps abreast of changes and new developments in products and technology. Attends and completes training programs as requested.
• Knows and supports team with Security and Fire Alarm Systems troubleshooting per NFPA 72 Standards.
• Meet and/or exceed departmental KPI’s (Key performance indicators) goals on a quarterly and annual basis

Requirements

Qualifications and Skills:

• 5+ years Security, Fire and Sprinkler Industry Experience, with roles and understanding of Servicing and Maintaining Fire Alarm & Sprinkler monitored systems per local AHJ and NFPA 72 Standards
• 3+ years Office Experience, with knowledge of Microsoft Office programs (Outlook, Word, Excel, etc.)
• Experience in management of departmental P&L
• Experience and/or Knowledge of Mircom, Potter, and AES Networks to maintain and support for Fire Service
• Experience and/or Knowledge of Intrusion, Access Control, and CCTV systems
• Strong Organization and Multi-tasking with Time Management, Daily Task, and Follow-Ups
• Ability to communicate professionally, both Verbally and Written, with Clients and Staff
• Present a professional image, both in personal and vehicle appearance
• Valid Nevada Drivers License with a clean driving record
• Ability to work in office and field environment (80/20)
• Ability to work on ladders and lift up to 50 lbs.
• Self-Motivated Problem Solver
• Knowledge of NFPA 72, Nevada Fire Protection Code, and Local Building Codes
• Certifications required at or within 180 days of employment:
• Osha-30 certification
• Nevada F Card certification
• Nevada G Card certification
• License/Certification:
• Driver's License (Required)
• Sheriff's/Work Card (Required)

Experience:

• Fire Alarm: 6 years (Required)

Experience level:

• 5 years

Benefits

Job Type: Full-time

Salary: $70,000.00 - $80,000.00 per year

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person