Operations Coordinator

We are looking for a full-time energetic and solution oriented operations coordinator to join our Domestic Operations Team. This is a a full time, in office position (Monday-Friday 0800-1700). This position may require overtime based on business needs. We offer 401K, healthcare, and supplemental employee benefits. Hourly range $18-$24 D.O.E.

This is a multi-faceted role with an immense growth opportunity. As the Operations Clerk you will start in Domestic Operations and learn Freight Forwarding/Logistics A-Zs. A successful candidate will have an adaptable communication style as you work cross-functionally with internal and external stakeholders.

Responsibilities

• Utilize SAP/TM to manage operational tasks (post tracking and tracing updates for client visibility, migrate shipment statuses to completion, upload freight documents)
• Utilize SAP/TM to manage Domestic Ops admin tasks (recover and review vendor invoices and compare to original quotes, enter carrier costs, enter client charges, reconcile/validate against File Charge Sheets, Invoice Shipments to customers)
• Corresponding via email/phone with our clients to provide information, answer questions and/or follow through on requests
• Train in the Dispatch desk to include daily manifests, carrier tracking, trailer inspection reports and reviews
• Answering multi-line phone system, transfer calls as needed
• Flexibility to adapt and work on other projects as assigned
• Assist operations department as needed and monitor assigned emails in department inboxes
• Flexibility and a strong command in communications is KEY

Requirements

• Proven work experience as an Operations Coordinator or similar role
• Good time management, prioritization, and multitasking abilities
• Excellent interpersonal skills to build strong relationships with colleagues
• Effective communication, including speaking, writing and active listening
• Excellent strategic planning and problem-solving skills