Medical Records Specialist

Do you have a passion for documentation? Love the hustle and bustle of a busy clinic? Love completing medical records requests? Join ROC as a Medical Records Specialist! We'd love to show you what it's like to work here. This position will remain posted until filled.

You would be responsible for compiling, verifying, and completing medical records requests and disability forms. We want our patients to get back to moving the way they want to be moving, and you would play a major part of that! You would play a role in improving their lives each day. Develop strong relationships with patients, physicians, and staff members and find your people here at ROC.

ROC is expanding with two more operating suites opening the beginning of 2025 as we welcome seven new surgeons to our team. Join our team to be part of the growth and excitement!

What would you do as a Medical Records Specialist?

You can expect to regularly:

Medical Records

• Complete and document patient disability forms on behalf of the physicians within 5 days of receipt;
• Process and log medical records requests from various sources (e.g. attorneys, insurance companies, patients) according to HIPAA regulations within 5 days of receipt;
• Invoice and collect fees associated with disability forms and records requests;
• Communicate effectively via phone with patients and document information in patients’ electronic charts;
• Communicate as needed with patients, physicians, and staff;
• Coordinate with external entities, including medical records companies, to complete medical records and disability forms requests as needed;
• Coordinate with attorney’s offices as needed for depositions and other legal requirements.

Document Control

• Scan documents/records into OnBase and index/file into our electronic medical records system;
• Audit patient records for completion and follow up on errors as needed.

Requirements

• Certifications/Education
• High School Diploma/GED;
• Experience:
• One year of experience performing customer service duties;
• Communicating effectively and professionally with various levels of employees, outside entities and customers;
• Reviewing work and checking for errors to ensure accuracy;
• Using computer systems and applications, including entering data and typing.

Preferred Qualifications - How can you set yourself apart from other applicants?

• Two years of related experience, or equivalent combination of education and experience in a medical setting;
• Experience using Epic (electronic medical record system);
• Knowledge of medical terminology.

Benefits

Check out our home page by clicking on “View all jobs” to explore the many benefits ROC provides to employees, from medical insurance to paid time off and beyond! This position is eligible for full-time benefits.