Live Chat Representative - WFH Entry Level

Vegas Edge Realty LLC is seeking a motivated and enthusiastic Live Chat Representative to join our dynamic team in the fast-paced world of real estate. This entry-level, work-from-home position provides a fantastic opportunity for individuals looking to kickstart their careers in a thriving industry. As a Live Chat Representative, you will be the first point of contact for our clients, engaging with them through our online chat platform to provide timely information, address inquiries, and assist in guiding them through our services. Your role is critical in building positive relationships with customers, ensuring they feel valued, understood, and supported throughout their real estate journey. At Vegas Edge Realty, we place a strong emphasis on customer satisfaction and strive to deliver an exceptional experience at every touchpoint. We believe that each interaction, whether it's a simple inquiry or a detailed discussion about our services, plays a vital role in a client's experience and decision-making process. If you are a proactive communicator with a passion for helping others and are looking for a flexible position that allows you to work from home, we encourage you to apply and become a part of our innovative team that is reshaping the real estate landscape one conversation at a time.

Responsibilities

• Act as the first point of contact for incoming live chat inquiries from clients.
• Provide accurate information regarding our real estate services and listings.
• Assist clients in navigating through our website and online resources.
• Resolve customer inquiries and issues efficiently while maintaining a high level of satisfaction.
• Document customer interactions and maintain accurate records of conversations.
• Collaborate with other team members to ensure a seamless client experience.
• Participate in ongoing training sessions to improve product knowledge and customer service skills.

Requirements

• High school diploma or equivalent; some college experience preferred.
• Excellent written communication skills with a strong attention to detail.
• Ability to manage multiple conversations simultaneously in a fast-paced environment.
• Strong problem-solving skills and the ability to think on your feet.
• Proficiency in using online chat systems and other digital communication tools.
• A proactive and positive attitude towards customer service and support.
• Availability to work flexible hours, including evenings and weekends as needed.