Assistant Store Manager- LV

Las Vegas Petroleum is a rapidly growing operator of travel centers, consisting of gas stations, convenience stores and restaurants. With 13 Conoco-branded C&G assets in the Las Vegas Metro area, and the ability to purchase unbranded fuel through partnerships with Phillips 66, Gulf, Sunoco, 76, and Conoco, we supply over one million gallons of fuel per month to 32 locations. As we expand across the country, we are building out our corporate team to support this growth, ensuring low prices and high service at all of our locations.

Must Have Active TAM/Alcohol Awareness Card and Health Card!

The Assistant Store Manager supports the Store Manager in overseeing the daily operations of the convenience store, ensuring efficient and effective store performance. This includes assisting with staff management, inventory control, customer service, and maintaining store standards. The Assistant Store Manager plays a crucial role in ensuring that the store runs smoothly, meets sales goals, and provides an exceptional shopping experience for customers.

Key Responsibilities:

1. Store Operations Support:
• Assist in overseeing daily store operations, ensuring compliance with company policies and local regulations.
• Help with opening and closing the store, including cash handling and security procedures.
• Monitor store cleanliness, organization, and the overall shopping environment.
• Assist in ensuring the store is well-stocked, organized, and visually appealing.
2. Customer Service:
• Ensure that customers receive prompt, courteous, and efficient service.
• Address customer inquiries, complaints, and concerns in a timely and professional manner.
• Support the store team in maintaining high customer service standards.
• Promote positive customer interactions to ensure repeat business and customer loyalty.
3. Staff Assistance and Leadership:
• Assist in supervising, training, and motivating store employees to ensure they perform their duties effectively.
• Help with creating employee schedules to ensure adequate coverage during peak and off-peak hours.
• Assist with recruitment, onboarding, and orientation for new hires.
• Provide ongoing coaching and support to staff to maintain a positive and productive team environment.
4. Inventory Management:
• Help manage inventory levels and ensure stock is replenished on time.
• Assist in stock rotations, inventory counts, and ordering new products.
• Monitor product stock levels and assist with merchandising to optimize sales.
• Help minimize shrinkage by identifying and addressing potential theft, loss, or damage.
5. Sales and Financial Responsibilities:
• Support the Store Manager in meeting sales targets and achieving store profitability goals.
• Help monitor store performance, analyze sales data, and make recommendations for improvement.
• Assist in managing store expenses, including inventory, supplies, and labor costs.
6. Health and Safety Compliance:
• Ensure that store operations comply with all health, safety, and sanitation regulations.
• Assist in training staff on safe work practices and emergency procedures.
• Ensure the store is free of hazards and promotes a safe environment for both employees and customers.
7. Problem-Solving and Reporting:
• Assist in resolving operational issues, customer concerns, and employee challenges.
• Report on key store metrics, including sales, customer feedback, and staff performance.
• Help the Store Manager with store audits and reports as required.

Requirements

• High school diploma or equivalent; a college degree in business, retail management, or a related field is a plus.
• Previous retail or convenience store experience is preferred.
• Strong leadership and interpersonal skills with the ability to motivate and work effectively with a team.
• Excellent communication skills, both verbal and written.
• Ability to manage multiple tasks and handle a fast-paced environment.
• Knowledge of inventory management and loss prevention practices.
• Basic understanding of financial principles, including budgeting and sales targets.
• Proficient in using point-of-sale (POS) systems, cash handling, and Microsoft Office applications.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Must Have Active TAM/Alcohol Awareness Card and Health Card!

Physical Requirements:

• Ability to stand, walk, and bend for extended periods.
• Ability to lift and carry items up to 30-50 pounds.
• Ability to perform tasks involving physical labor (e.g., stocking shelves, cleaning, etc.).