Director of Quality Assurance

Job Title: Quality Assurance Director – Dairy Manufacturing

Location: Norfolk, Nebraska

Salary: $100-160K

Job Summary of the Quality Assurance Director: The Quality Assurance Director has the responsibility for overall product safety, quality, and regulatory compliance for the manufacturing plant. This includes the development and implementation of a preventative quality system, specification compliance, operator training and development, quality testing of ingredients and/or finished products, labeling, complaint handling, and communication with sales and plant personnel regarding quality program trends, issues, and opportunities according to established policy and procedures.

Responsibilities of the Quality Assurance Director:

• Implement and monitor the Quality Assurance Program at the facility according to established policies and procedures.
• Establish quality assurance specifications for finished products, in-process testing, and ingredients and ensure that these specifications are met.
• Establish quality specifications for incoming raw materials with Purchasing, monitoring these raw materials to ensure that specifications are met.
• Recruit, direct, coach, lead and supervise all QA personnel.
• Prepare and manage laboratory budget. Identify opportunities to reduce costs and improve margins.
• Research and provide analytical results on customer complaints in a timely manner.
• Assist operations with establishing procedures and supervising all product and process development and test runs, reporting all results.
• Manage inventory of off-spec materials, including the scheduling and reworking of products as needed.
• Conduct internal, vendor and contract manufacturing audits as required.
• Maintain and improve all current quality assurance lab data system reports.
• Ensure compliance with all company, state, federal and international safety and regulatory policies and practices.
• Coordinate pest control services.

Requirements

• 10+ years of manufacturing QA management experience
• Dairy experience is required as well as familiarity with PMO (Pasteurized Milk Ordinance).
• Bachelor’s Degree or equivalent in Life Science or related area
• Strong knowledge of laboratory testing procedures and computer software applications
• Excellent analytical and organizational skills
• Previous supervisory or management experience