Clinical Liaison

Triage, an award-winning and top-ranked medical staffing agency experiencing unprecedented growth, is seeking a Clinical Liaison. Headquartered in Omaha, NE, with an additional office in Loveland, OH, Triage is at the forefront of the healthcare industry, connecting thousands of traveling healthcare providers with facilities across all 50 states.

A Triage Clinical Liaison is an experienced licensed Registered Nurse who builds relationships and provides clinical support to internal and external partners.  The Clinical Liaison proactively supports all departments through educational programming, pre-screen interviews, and quality improvement planning, ensuring qualified candidates are appropriately matched with every assignment.

Responsibilities

• Serve as a clinical expert for all internal departments, travelers on assignment, and external partners
• Establish and build trusting relationships with our traveling healthcare providers and external client partners
• Serve as a sales partner to educate external partners on Triage’s Clinical quality programs and initiatives
• Design, develop, and deliver clinical training content to enhance recruiting and sales efforts, ensure regulatory compliance, and guarantee the highest quality standards are achieved
• Support the onboarding of new travelers through resume review, compliance testing and prescreen interviews
• Direct the development of clinical mentorship programs and actively mentor and guide new healthcare professionals on the challenges of new travel assignments
• Lead healthcare professionals through conflict management, issue resolution, and decision-making while gathering all pertinent information from clinicians, clients, and sales teams to resolve issues in a collaborative manner
• Respond to Client requests, inquiries, and concerns in a timely and customer-service-oriented manner
• Collect, analyze, and evaluate data to proactively evaluate processes to determine education opportunities, implement process changes, and exceed client expectations.

Requirements

Qualifications

• A motivated self-starter with the determination to attain goals
• Ability to work independently within a team-oriented and fast-paced environment
• Detail-oriented, highly organized, able to prioritize, and strong multitasker
• Creative, entrepreneurial, and able to work well with people of all levels of training and experience
• Exceptional listener and customer-service-oriented
• Strategic thinker, problem solver, and results-driven.
• Energetic and forward thinker
• Able to collaboratively manage complex issues while remaining adaptable and positive
• Registered Nurse
• At least 5 years of practical experience in a hospital setting required
• BLS and ACLS certified
• Critical Care experience preferred
• Nursing management experience preferred
• Travel nursing experience preferred

Benefits

• Medical, dental, and vision insurance

• 401k with company match
• Flexible Time Off policy + Paid Holidays
• Staff events, on-site & remote
• Employee Assistance Program

Why Triage?

Triage offers a competitive and comprehensive benefits package that encompasses medical, dental, and vision insurance. Our commitment to creating a unique work culture sets us apart from the rest—no corporate robots here. Triage values transparency and autonomy, and we believe in recognizing your efforts and dedication. Join us on this exciting journey as we continue to be recognized among Inc. Magazine's 5000 fast-growing companies in America.

Note: This job description outlines the primary duties and responsibilities of the Clinical Liaison role but is not an exhaustive list. Additional tasks may be assigned by your supervisor or manager. All duties are subject to change and may be modified to reasonably accommodate individuals with disabilities. Your performance will be evaluated based on your execution of the tasks outlined in this job description.

Triage Staffing is an equal-opportunity employer committed to fostering diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.