Welcome Center Representative - Branson Travel Group
Lifetime Destinations
Branson, missouri
Job Details
Full-time
Full Job Description
We are seeking a dedicated Welcome Center Representative to join our team and deliver outstanding customer service to our guests. As the initial point of contact, you'll greet guests warmly, check them in, and verify package details. Additionally, you'll offer valuable insights about the Branson area and provide personalized recommendations for shows, attractions, lodging, and more.
Essential Job Functions
- Provide a warm and friendly greeting to all guests, ensuring a positive first impression.
- Check guests in efficiently, verifying package details accurately.
- Offer exceptional customer service by answering questions about the Branson area and providing tailored recommendations.
- Process transactions with precision.
- Actively promote and sell shows, attractions, lodging, and other accommodations to enhance the guest experience.
Requirements
- High school diploma or equivalent.
- Excellent written and verbal communication skills.
- Proficient in computer skills, particularly in Microsoft Office Suite (including Outlook, Excel, Word, etc.).
- Excellent customer service skills.
- Accuracy and attention to detail.
Benefits
- Comprehensive insurance (medical, dental, vision & more)
- 401(k)
- Employee Assistance Program (EAP)
- Health Savings Account (HSA)
- Life Insurance (basic, voluntary, AD&D)
- Company Perks and Discounts
- Financial Education and Resources