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Sales Applications Engineer

Continental Disc Corporation

Liberty, missouri


Job Details

Full-time


Full Job Description

Continental Disc Corporation, LLC (“CDC”) designs and manufactures safety-critical products that protect pressure-containing vessels from catastrophic failure. CDC is headquartered in Liberty, Missouri (outside Kansas City), and has manufacturing operations in Houston, Texas, and Ahmedabad, India with additional sales offices in India, the Netherlands and China. CDC benefits from being one of the most recognized brands in its industry and a reputation for outstanding quality earned over its more than 55 years of operation. CDC’s customers include blue-chip companies in the chemicals, oil and gas, pharmaceutical, general industrial, aerospace, defense, food and beverage, municipal, and other markets globally.

Continental Disc Corporation has 50+ years’ experience engineering and manufacturing rupture discs, valves and flame control products that protect the lives of our customers and our environment. We attribute our success to our commitment to growth, quality and innovation. We encourage members of the CDC team to support our efforts toward continuous improvement. We value and celebrate the team’s efforts to move our company forward through incremental advances and breakthrough achievements.

The Sales Applications Engineer performs the job duties of Inside Sales, plus key account support, product and applications expertise, development of standard work processes and training content for the sales network.

Requirements

· Support rep channel partners and end users, performing all functions of Inside Sales responsibilities.

· Collect and understand end user requirements and preferences to ensure highest levels of customer satisfaction and support.

· Work with Regional Sales Managers and project teams, as needed to collaborate on new project strategies and tactics.

· Collaborate with Engineering to provide voice of customer on cross-functional teams to develop sales tools and processes, as needed.

· Support emergency on-call rotation to provide customer support for 24 hour emergency service approx. 3-4 times per year.

· As needed, travel to key end users, reps or Engineering firms to support corporate sales initiatives.

EDUCATION AND EXPERIENCE:

· Bachelor’s degree in business or Engineering

· Prior technical inside sales or process Engineering experience in overpressure relief required.

· Comfortable working in online applications such as ERP, CRM, design systems required.

TECHNICAL / FUNCTION SPECIFIC:

· Excellent verbal and written communication skills

· Ability to understand technical documents and specifications, including codes and standards application to pressure relief.

· Skillset in Office applications such as Outlook, Excel, Word and Access.

· Above average problem-solving skills and customer service skills

· Ability to work with large sets of data for evaluation and reporting.

BEHAVORIAL:

· Willingness and ability to follow all company policies and procedures.

· Concern for quality, accuracy, and safety.

· Attention to detail.

· Ability to stay on task and manage time efficiently to meet deadlines.

· Positive attitude and ability to work well with others, including peers, supervisors, executive management, and outside vendors, representatives and customers.

PHYSICAL REQUIREMENTS:

· Motor skills sufficient to successfully and safely use required tools and computer equipment.

· Ability to stand and/or walk as needed.

· Using proper lifting techniques, ability to lift up to 25 pounds as needed.

· Ability to wear required personal protective equipment, including safety glasses and safety shoes.

· Ability to travel up to 10% of the time.

Benefits

Medical, Dental, Vision, FSA and 401K with Match eligible day one. Employee Assistance Program, Short Term Disability, Long Term Disability, Basic Life, Voluntary Life, Voluntary Accident, Voluntary Hospital Indemnity, Voluntary Cancer Plan, Fitness Room, Safety Shoe Reimbursement, Prescription Eye Glass Allowance, 12 Holidays* (one floating) , Paid time off, Tuition Reimbursement and so much more.

Equal Opportunity Employer

As an Equal Opportunity Employer, CDC does not discriminate in its employment decisions on the basis of race, religion, color, national origin, sex orientation, gender identity, pregnancy, familial status, age, disability, veteran or military status, genetic information, or any other basis that would be in violation of any applicable federal, state, or local law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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