Remote - Social Worker - MSW - LCSW

CareHarmony works comprehensively with providers to deliver value-based care management initiatives for their patients. Our clinicians are driven by their passion for the level of care delivered; experts in assisting patients and caregivers navigate a sometimes-fractured healthcare system and consistently prioritize a high-quality standard so patients may better manage chronic illnesses and achieve success.

Under the direction of the department manager, the Social Worker will be responsible for helping to develop best practices for managing complex patients while acting as the content matter expert to assist with plan development and implementation for these patients. The Social Worker will be part of the Innovation team, helping to develop educational content, develop best practices, train staff and collaborate with patients to deploy interventions to address Social Determinants of Health.

Responsibilities/Day in the Life:

• Plan and conduct continuing education programs
• Conducts telephonic assessment of the patient's psychosocial status and assists in accessing resources for social, financial, and community needs
• Identify and secure resources to meet the needs of the patient including financial, psychosocial, physical, and clinical resources
• Provides information about and/or refers to other community resources that are available
• Collaborate with CareHarmony team during urgent patient behavioral health concerns
• Participate and support departmental quality improvement activities and projects
• Act as a Social and behavioral health resource for the clinical team
• Collaborate with providers and vendors to ensure patient is compliant with treatment plan
• Develop resources, training and materials for staff and patients
• Assist in developing protocols and defining best practice
• Conduct training sessions with CareHarmony staff
• Foster relationships within the team to ensure the CareHarmony culture is positive and supportive

Requirements

Required Skills/Abilities:

• Innovative mindset, driven to change how patients manage their health
• Proficient Skills with Microsoft Office Suite ▪ Ability to navigate multiple technological platforms
• Excellent attention to detail
• Excellent organizational skills
• Excellent verbal and communication skills
• Excellent professional presence when dealing with colleagues, clients and patients
• Excellent customer service skills
• Ability to function cohesively within a team

Education and Experience:

• Clinical license must be active and in good standing
• A minimum of three (3) years of professional experience dealing with patients with chronic illnesses
• Master’s Degree as a Medical Social Work (MSW) required
• Experience in clinical training and public speaking preferred
• Experience building social work program preferred

Benefits

• Health Benefits (core medical, dental, vision)
• 401k with company match
• Paid Holidays
• Paid Time Off (PTO)
• Sick Time Off (STO)
• Competitive salary