Phone Agent - Branson.com
Lifetime Destinations
Branson, missouri
Job Details
Full-time
Full Job Description
We are currently seeking a professional and reliable Phone Agent to join our team at Branson.com. As a Phone Agent, you will be a point of contact for customers seeking information and assistance for various travel services in Branson, Missouri.
Key Responsibilities:
- Greet customers in a courteous and professional manner.
- Provide accurate and up-to-date information regarding travel services, attractions, shows, and accommodations in Branson.
- Build Branson travel itineraries. Assisting customers with bookings, reservations, and ticketing.
- Provide customers with savings opportunities using promotional programs.
- Handle customer inquiries and resolve any issues or concerns promptly and efficiently.
- Maintain a clean and organized work area.
Requirements
- High School diploma or equivalent experience.
- Prior experience in a customer service, hospitality, or sales role preferred.
- Excellent verbal and written communication skills.
- Strong problem-solving and decision-making abilities.
- Proficient in using computer systems and software.
- Attention to detail and ability to multitask.
- Flexible schedule, including evenings and weekends.
Benefits
- Comprehensive insurance (medical, dental, vision & more)
- 401(k)
- Employee Assistance Program (EAP)
- Health Savings Account (HSA)
- Life Insurance (basic, voluntary, AD&D)
- Company Perks and Discounts
- Paid Time Off
- Financial Education and Resources