Director, Client Service & Project Management

As a Director, Client Service & Project Management at ndm, you will partner with the Vice President, Client Service & Strategy to manage the day-to-day ensuring project tasks and deliverables remain on or ahead of schedule. Also, keeping a pulse on performance, you’ll nurture and assist with client relationships.

Responsibilities:

• Lead and manage project tasks and deliverables
• Build and nurture client relationships
• Monitor marketing performance (digital and traditional)
• Distribute client performance reports
• Support the Vice President with client check-ins and performance meetings
• Contribute to marketing plan development
• Review deliverables for brand integrity and strategy
• Grow/upsell existing business

Additional qualifications:

• Bachelor’s degree in communications, marketing, journalism, business, or related field
• 5-7+ years of relevant hospital marketing experience or previous agency experience

Skills and Knowledge

• Microsoft Suite (required)
• Wrike (preferred)
• Excellent written and verbal communication skills
• Highly organized with a keen attention to detail
• Ability to work in a fast-paced, deadline-driven team environment while managing multiple projects simultaneously
• Strong people skills to navigate a range of personalities

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• 401(k)

Pay: $90,000-$130,000