Center Manager

Estimated Total Compensation: $70,000-$100,000

About GOLFTEC

Since 1995, GOLFTEC has been focused on one central mission—to help people play better golf. With an unwavering commitment to that goal, GOLFTEC provides a place where golfers of all ages and ability levels can work with an expert in golf instruction to build a game improvement plan customized to their specific needs and goals. And with the aid of technology that gives our students and coaches instant and data-driven feedback, we’re helping people find their potential in ways that accelerate the improvement journey. With millions of lessons given and more than 200 locations across the world, GOLFTEC is the world leader in golf instruction.

Position Summary

The Center Manager for each GOLFTEC Center has multiple responsibilities and is both a fulltime golf coach and team leader.  As a Center Manager, you will manage the Center’s daily, monthly and annual operations. Responsibilities will include driving a culture within the center focused on customer service, training Certified Personal Coaches, reviewing the performance of the Coaches, and ensuring the entire team is delivering great golf lessons and club fittings.  The Center Manager will conduct individual lessons, and club fittings while also managing the duty roster to ensure efficient and successful Center operations.  The Center Manager will report monthly on performance in multiple categories and will also have an active role in conducting monthly inventory counts.  The Center Manager in each GOLFTEC Center is a true leader and must have experience in coaching golf.

Requirements

• Uphold GOLFTEC Company Values & GOLFTEC Policies and Procedures
• Drive & support the culture of team in the Center
• Complete Lesson Reviews with all Coaches
• Coach individual lessons and club fittings while serving as a leader that other Coaches aspire to
• Train and Onboard Certified Personal Coaches resulting in GOLFTEC University readiness and successful completion for all new Coaches 
• Oversee performance of Coaches including conducting performance appraisals and annual reviews
• Ensure Customer Service at the highest level and attend to client concerns as necessary
• Establish and manage the Center hours of operation and schedule book ensuring compliance with all mandatory breaks and GOLFTEC policy on lesson scheduling
• Report monthly on performance versus goals and develop new goals with each coach for the following month
• Audit and approve timecards for all employees in the Center including requests for paid time off
• Split monthly commissions and conduct individual commission split meetings with all Coaches
• Attend monthly Manager Calls and conduct Monthly Staff Meetings
• Ensure completion of the daily opening and closing checklist
• Mobility is an essential function of this career. Center Managers generally need physical capabilities to stand, bend, kneel or crouch for sometimes extended periods and lift items weighing more than 30 pounds

Benefits

Compensation

• GOLFTEC Coaches work together as a team. GOLFTEC Coaches are paid a competitive base rate along with commissions, bonus opportunities, and other performance-based components. Base compensation is in the form of an hourly rate plus overtime, and is based on location, and experience. Monthly commissions, bonus opportunities, and other performance-based compensation components are based on the Center’s performance as well as individual performance.

Benefits

• At GOLFTEC, we value work-life balance. GOLFTEC Coaches work a set schedule, receive two days off per week, one being a weekend day
• Seven (7) paid holidays: New Year’s Day, Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day
• All Coaches accrue paid Personal Time Off and are also awarded Personal Days which can be used to take time off from normally scheduled workdays
• Health Insurance (Company pays 50% of individual & family)
• 401(k) Plan available with employer match
• Short-Term Disability (paid for by employer)
• Dental and Vision Benefits available
• Non-PGA members receive $1,000 annually to assist with the costs of the PGA Professional Golf Management Program
• 100% of PGA Dues paid annually
• Continuing education allowance of $500 per year
• The opportunity to earn golf club benefits on an annual basis ranging from PUD to a Full Bag
• Annual clothing allotment