Veterinary Clinic Business Administrator

We’re on the lookout for a Veterinary Clinic Business Administrator to elevate our Veterinary Center’s services and broaden our impact on the community and their cherished pets. Are you passionate about refining operational processes, delving into reporting, and devising efficient schedules? If you’re eager to apply your expertise to an organization dedicated to helping animals and supporting the surrounding communities, this is your call to action. Embark on this fulfilling journey with us—read on to discover more about this new opportunity at the Animal Humane Society. 🐾

Schedule/Location:

• Full Time, ~40 hours/week. Monday - Friday, 8-hour shifts between 7am-5pm
• This is a hybrid role. The person in this position will have the opportunity to work in an office/remote hybrid role. On average, 40% of shifts are expected to be on-site. Access to reliable internet, ability to prioritize work independently, and foster relationships while working in a hybrid (remote and in-person) environment required. Must live in or have easy access to the Minneapolis/St. Paul area and be available for frequent face-to-face interactions in Minneapolis/St. Paul and greater Minnesota regions.
• This role's main office will be split between our St. Paul and Golden Valley, MN locations.

Pay: $55,000-60,000, depending upon experience

Benefits: 

• Health, dental, vision insurance and more! 
• 15+ days of paid time off for a full year 
• 4 floating holidays (# of days is per year based on start date) 
• 401k plan

Job Purpose: You are detail oriented and data-driven individual focused on using problem solving to optimize functions of vet center operations and increase the number of community members and pets served. You are adaptable to constant innovation and embrace a culture of improvement and growth. You support operations by creating staff schedules that effectively utilize staff and coordinate public veterinary services with staffing levels. You support financial and grant reporting through analysis and accurate data entry.

What you will be doing:

Support – Support the Vet Center team, consulting experts as needed. Perform daily and monthly data entry for financial reporting. Assist with monthly reporting such as clinic performance and online pharmacy use.

Collaboration – Work in partnership with internal teams including staff at both vet center locations, finance, shelter operations, and external teams including grant funders.

Strategy – Understand, improve, and develop smooth operational flow of clinic appointments and staff scheduling. Work both independently and collaboratively with others to identify areas of growth.

Communication – Distill and convey information in a clear, complete, and timely manner in alignment with organizational messaging.Provide constructive feedback to facilitate growth.

Culture – Foster an open and inclusive work environment by modeling AHS Behaviors and values, consistent with the vision and mission of the organization. Maintain a safe work environment by following AHS protocols and policies.

Other duties as assigned

Requirements

What we are looking for:

Experience – 2+ years of demonstrated experience in operational support and scheduling preferred. Experience in data entry, grant management, or finance administration preferred.  

Problem Solving- Strong critical thinking skills and ability to exercise of discretion and independent judgment.

Communication – Excellent interpersonal and communications skills, must have ability to work independently and partner collaboratively with external and internal customers and departments.

Computer Skills – Strong computer skills including a high level of proficiency in Microsoft Excel.

Schedule – Regular, predictable attendance, punctuality, and availability to work during operations hours as defined by leadership with flexibility to work an occasional evening or weekend shift.

Adaptability – Ability to work professionally and positively with high attention to detail in various situations. Must have a high level of initiative and the ability to balance shifting priorities.

Emotional Capabilities – Must be able to handle the physical and emotional aspect of work in an animal clinic environment, including the humane use of euthanasia. Must have a high level of resiliency.

Benefits

About AHS 

Every year, Animal Humane Society provides direct care and services to help nearly 100,000 animals in need across Minnesota. 

As one of the nation's leading animal welfare organizations, AHS is transforming the way shelters care for animals and engage their communities. From innovative medical and behavior programs to investments in outreach and advocacy, we’re advancing animal welfare and creating a more humane world for animals everywhere. 

Why Work Here 

• Make a difference in the lives of animals and people 
• Join a team of coworkers who love animals as much as you do 
• Work-life balance 
• Unique animal adoption benefits and discounts on veterinary care, pet supplies, and animal training classes  
• Health insurance coverage for full time staff includes the following: medical, dental, vision, health savings account, flexible spending account for health care expenses and dependent care, voluntary accident insurance, and employee ­paid supplemental life, accidental death & dismemberment and long term disability insurance. 
• Employer paid benefits for full time staff includes the following: basic life insurance, basic accidental death and dismemberment insurance, short-term disability 
• Mental Health and Counseling Support:  
• All employees have access to our Employee Assistance Program with 3 free counseling sessions per year 
• 401K for part time and full time staff 
• Nine paid holidays for full time staff 
• Paid floating holidays for part time and full time staff (up to 4 days per year based on start date) 
• Paid time off for part time and full time staff (amount is based on hours worked and full time/part time status) 
• Paid parent leave for full time staff 

Our Organizational Commitment to Diversity, Equity and Inclusion: 

As an organization dedicated to making the world a more humane and compassionate place for animals, we know that people are at the heart of all that we do. Animal Humane Society’s commitment to diversity, equity, and inclusivity is essential to our mission and shapes our culture, our work, and the services we provide. 

At AHS we embrace and honor the inherent dignity and diverse experiences of our team members, volunteers, board members, partners, clients, and visitors, regardless of race, ethnicity, religion, gender identity, sexual orientation, age, ability, or income. Working together to instill equity and inclusivity within our organization will allow us to better serve the people and animals of Minnesota, and ultimately have a positive impact on animals in our care.