Senior Product Manager

Senior Product Manager

Remote / US-based on EST or similar

TROOP is a group meeting planning and travel management platform that helps companies bring teams together for in-person meetings. The experience starts with TROOP’s award-winning Intelligent Destination Recommendations, which use advanced algorithms to help meeting planners pinpoint the perfect meeting destination, considering travel time, climate impact, budget, lodging availability, and safety factors for all attendees.

Using TROOP, companies have saved millions in travel costs, employee time, and carbon emissions, making it possible for people to meet and build stronger relationships with their colleagues, clients, and partners, even in times of tightening budgets and travel restrictions.

Why TROOP?

TROOP believes in the power of shared experiences and the unifying impact of in-person meetings. We are on a mission to bring people together by transforming the meeting planning process.

At TROOP, we have ambitious goals to be the leading provider of end-to-end meeting planning tools. We started by inventing a completely new way for people to decide where to meet, but for us, the destination is just the beginning. We’re developing more innovative solutions that make it easier than ever to organize and host successful group meeting experiences.

TROOP's Culture:

TROOP is an international, remote-first company. Our colleagues are spread across the globe, with entities in Spain, South Africa, the UK, and the United States. Our culture is rooted in an African philosophy called "Ubuntu," which means "I am because we are." It refers to an environment of interdependence through trust. We call ourselves TROOPers, and we are people who seek adventure, challenge the status quo, enjoy innovating, and want to be part of something special. We are doers who roll up our sleeves and get into the details; we own the problem and only stop once it is solved.

TROOP is hiring for an experienced Senior Product Manager to join our dynamic team at an exciting time in our product journey. As a Senior Product Manager for TROOP, you will play a pivotal role in shaping the direction of our product and driving our mission of making it easy to bring people together for in-person meetings. You will be responsible for understanding user needs, defining product requirements, and collaborating with cross-functional teams to deliver innovative solutions, including achieving product-market fit and driving go-to-market strategies.

What you’ll do:

• Develop and communicate a clear product vision and strategy aligned with company goals and market trends.
• Conduct market research and gather customer feedback to identify opportunities for product improvement and innovation.
• Work closely with the product team to iterate on product features and functionality to achieve optimal product-market fit.
• Coordinate product launches and go-to-market strategies, ensuring successful rollout and adoption.
• Work closely with engineering, design, and other cross-functional teams to deliver high-quality products on time and within budget. Understanding the impact of product management principles on engineering and strategize to maximize the engineering team's output while aligning with their principles.
• Analyze market trends and competitor offerings to identify opportunities for product differentiation and innovation.
• Drive product adoption and engagement through effective user onboarding, training, and support initiatives.
• Monitor key performance metrics and use data-driven insights to measure product success and iterate based on data-driven insights.
• Regularly assess and report on product performance, identifying opportunities for optimization and improvement
• Stay informed about the latest trends in product development methodologies adopted by high-performing startups

Requirements

• Minimum 5 years of Product Management experience, within B2B SaaS startups/scale-ups.
• Experience in Product-Led Growth (PLG) strategies.
• Experience in managing partnerships and integrations with third-party platforms and services, with a demonstrated ability to collaborate with external stakeholders.
• Familiarity with API integration and the technical aspects of building and maintaining integrations.
• Experience with mobile product management, including native mobile app development.
• Proven experience in go-to-market strategies for new product launches and feature releases.
• Strong analytical and problem-solving skills, with the ability to translate complex business requirements into actionable product plans.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and influence stakeholders at all levels.
• Experience within Corporate Travel/Events/Meeting is highly preferable.

Benefits

🏖️ Work from Anywhere: Break free from the traditional office constraints! With TROOP's work-from-anywhere policy, you can choose your workspace within your time zone.

🚀 Join the Pioneering Team: As part of the initial team at TROOP, you'll be at the forefront of an extraordinary adventure. Picture yourself shaping the future of a fast-growing technology company where your ideas and contributions truly make a difference.

🎨 Discover an Incredible, Supportive Team and Diverse Culture: Prepare to be amazed by the exceptional individuals who form TROOP's team. Collaborate with brilliant, multicultural minds, where diverse backgrounds unite for unparalleled collaboration.

📈 Supported by Top Investors: TROOP's remarkable journey is backed by prestigious investors, such as the Madrona Group. Join forces with a company that has garnered the trust and support of the best in the industry. Read more about TROOP's Executive Chairman Steve Singh (Co-founder of Concur); https://www.madrona.com/team-profiles/steve-singh/

🤝 Possibility to become a shareholder: The ultimate advantage at TROOP. By owning shares, you actively shape the company's future, share in its success, witness astounding growth, and enjoy a long-term investment that aligns your personal triumphs with TROOP's achievements.

⏰ Paid Time Off: We provide a generous PTO policy of 23 days per year, allowing you ample opportunity to relax, recharge, and have some well-deserved fun.

🩺 Healthcare Insurance: Healthcare insurance is provided and administered via Gusto/United Healthcare

💜 Access to TalkLife: We offer access to “Talk Life” as a 100% free, anonymous platform where employees connect with others at any time for peer-to-peer support, offering and receiving advice, empathy, and encouragement regarding any situation on their mind. It is a complement to professional help and is available 24/7.

💚 Mental Health Budget: Yearly budget assistance for mental health support for all our employees.

☀️ Unforgettable Adventures: At our company, we cherish the bonds we create and the time we spend together. So, as a special treat, we believe in celebrating our team's hard work and dedication. Each year, we embark on an incredible one-year trip to a surprise location, courtesy of TROOP. You'll have the opportunity to explore new cultures, create lasting memories, and bond with your colleagues in a unique and exciting way.