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Manager of Case Management


Saint Paul, minnesota

Job Details



Full Job Description

Do you want to manage and grow a team of case managers committed to helping people live their greatest lives? Are you committed to quality services and like to achieve goals? Do you like developing programs and forming community partnerships? We are looking for an experienced Manager to lead one of our Case Management Teams!

If this sounds like you, we can't wait to get your application!

We are also offering a $1500 new hire bonus! paid in 4 installments at 3, 6, 9, and 12 months.

As a Manager of Case Management, you will...

  • Be called to live out the mission and values of Accord - help people with disabilities to live their greatest lives, Listen, learn, and lead in your role.
  • Manage and supervise a high performing team of up to 15 staff. Coach, train, support, and lead the team and position them for success in their roles.
  • Meet regularly with supervisees to ensure timely feedback, answer questions, and identify trends or issues such as training needs. 
  • Shadow/observe employees to measure competency and provide clear feedback about communication and work approaches. 
  • Provide departmental-specific training for new and current employees using approved training materials and approaches to ensure health, safety, and protection of the rights of persons supported. 
  • Lead regular team meetings; cascade updates and other information as required. 
  • Meet budgeted staffing needs; interview prospective candidates and make employment offers to applicants.
  • Manage program outreach; build relationships with community partners including case managers, prospective employers, and other stakeholders to grow the division. Ensure compliance with all contractual requirements, licensure regulations, and Agency policies.  
  • Manage productivity of team members and ensure minimum productivity standards are met. Connect with community partners and build business relationships.
  • Be forward thinking; identify and propose opportunities to grow the case management program.
  • Excel in communication.
  • Monitor and review program expenses and revenues; investigate issues and offer solutions to resolve financial problems.
  • Advocate for and ensure excellence and quality services.
  • Travel locally for work with limited overnight travel possible.
  • If you want to learn more about the responsibilities of this role, be sure to apply!



  • Three (3) years of supervisory-level experience in a case management or direct support services program and within the prospective or a closely related program required.
  • A Bachelor's Degree in Human Services, Social Work, Psychology, Sociology, or a related field.
  • Note: If you hold a Social Work degree, we expect you to be currently licensed as a Social Worker as required by the Minnesota Board of Social Work.

Work Environment:

While employees in this position typically work a Full Time schedule, Monday through Friday, day hours, an occasional evening and/or weekend is required. Accord also offers a flexible work environment. To learn more, be sure to apply!


Compensation Range: $60,000 - $67,000 annually.

Benefit package includes with PTO, 9 paid holidays, health, dental, vision, and life insurance, NO COST short & long-term disability insurance, retirement savings plan options, employee wellness program, tuition assistance program, career advancement, mileage reimbursement for providing direct services, a positive, friendly work environment and much more.

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