Seasonal Beachfront Supervisor

Who We Are:

Founded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is the nation’s premier conservation and preservation organization. The Trustees’ preserves, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts. Our properties are open to all, and we thrive by involving as many people as possible in all that we do. We aim to protect special places for future generations to enjoy in perpetuity, and have helped protect more than 50,000 acres, including 27,000+ acres on more than 120 reservations that are open to the public. As a non-profit conservation organization, we are funded and supported entirely by our visitors, supporters, volunteers, and our 100,000 Member households. We encourage you to learn more about The Trustees on our website, www.thetrustees.org.

Posting Information:

Salary/Hourly Rate: $22-$25/hour

Hours per week: 20-30 

Job Classification: Limited Term, non-exempt 

Job Type: Onsite 

Duration: Variable term, with lifeguards on beach Memorial Day Weekend through Labor Day. (April – September) 

Location: Crane Beach, Ipswich, MA 

What You’ll Do:

Your Impact: 

Visited by more than 350,000 people annually, Crane Beach remains a national model for balancing conservation of diverse natural habitats and wildlife—more than 1,200 acres of beachfront, dunes, and maritime forest grace the property—with the management of active public recreation. Whether you want to take a refreshing plunge, play in the sand, or bask in the sun, this unparalleled seaside experience has provided fun and lasting memories for generations. Our seasonal team members are the driving force for creating a safe, mission driven and memorable experience for all Crane Estate visitors. 

The Role:

As the Seasonal Beachfront Supervisor (SBS), you will serve as a leader and use their experience in customer service to help ensure every aspect of the public’s visit to Crane Beach is positive, safe, and enjoyable. You will report to the Property Business Manager and will also work closely with all Seasonal and Full-Time Staff during the peak summertime period. You will oversee the day-to-day operations on the beachfront, manage all Lifeguard personnel and work collaboratively with other supervisory staff on the property, including the Property Business Manager and Public Safety Manager. You are fully responsible for the scheduling, management, supervision, and continued training of all Lifeguard staff. 

Specifically, you’ll:

• Assist with seasonal staff training, monitoring delivery and coaching staff to sustain positive staff/guest interactions. Correct behaviors as necessary. 

• Be a part of interdepartmental communication and duties at Crane Beach, doing your part to ensure that Rangers, Lifeguards, Stewardship Crew, Gate Staff, EMT’s, Beach Store, Summer Camp Staff, Ecology, and Engagement Staff work positively together to synchronize exceptional visitor experience and adherence to property management plan. 

• Ensure proper daily opening and/or closing of beachfront. 

• Oversee employee records and payroll for Lifeguards. Maintain staff schedules and departmental equipment. 

• Carefully monitor beachfront and ensure that all safety and operational protocols are followed and that there is always adequate staff coverage in season.  

• Possess a commanding knowledge of all safety and first response guidelines. 

• Prepare and lead both physical and scenario-based training programs throughout the season for Lifeguard staff

This is a limited, non-exempt position [20-30 hours/week} reporting directly to the Crane Beach Public Safety Manager.  

Requirements

What You’ll Need:

Skills and Experience:

• This position requires a strong and positive leader with experience bringing cohesion to teams. 

• An interest in both workstation and field operations work, able to switch gears readily. 

• Experience record/log keeping and with Public Safety documentation. 

• Eye for detail to ensure that daily operations are smooth, as well as the ability to look at the ‘big picture’ and be able to guide staff and beach towards a common goal. 

• Exceptionally strong customer service and communication skills. 

• Must be capable of effectively handling high-pressure situations while remaining calm. 

• Additional experience/background in the following areas is a plus: customer service, conflict management, visitor experience, ocean and land-based search and rescue techniques, ocean and river currents, working knowledge of boating; including trailering, launching/loading, anchoring and maintenance. 

Eligibility Criteria:

• At minimum, the Ideal candidate has or can obtain, both EMT-B and Lifeguard certifications.  

• Summer season holidays, evening, and weekend work is required; access to a vehicle is necessary. 

• Must be able to self-fill lifeguard shifts on bad weather days and/or days with staff shortages. 

• Ability to create and lead regular workout and training programs. 

• The ideal candidate has strong familiarity with all aspects of ocean lifeguarding, including working knowledge of currents, tides and related search & rescue techniques. 

• Current authorization to work in the United States – a candidate must have such authorization by his or her first day of employment. 

• A valid driver’s license, as well as a satisfactory driving record as outlined in The Trustees’ driving policy. [if needed] 

• A satisfactory criminal background (CORI) check. 

• Comfortable working in variable outdoor weather conditions 

• Able to consistently lift 40lbs and be on feet up to 10 hours per day

Don’t quite have all the skills and experience listed above? We still want to hear from you! Research shows that historically marginalized groups are less likely to apply if they do not meet every single requirement. We are committed to building a diverse team and encourage you to apply even if you are missing some of the skills and experience above.

Questions? Contact our People team at people@thetrustees.org!

Benefits

Your Benefits:

• Sick time: Mass Sick Leave Accrual 

• Reciprocity: Employees have access to free and discounted admission and membership to more than 50 nearby museums and cultural institutions.  

• Discounts: Enjoy free entry to all Trustees properties, discount event tickets, and discounted merchandise at our stores and on stays at our inns.  

Equal Opportunity and Diversity:

The Trustees is a proud equal opportunity employer and does not discriminate against any protected status including, but not limited to, age, race, ethnicity, sex, gender, sexual preferences, nation of origin, religion, or disability status and strongly encourages applications from people of color, persons with varying abilities, women, and LGBTQ+ applicants. We aspire to reflect and effectively serve the residents and communities of Massachusetts, who are at the core of our mission.

The Trustees’ commitment to advancing the organization’s vision for this work may be found here: Diversity, Belonging, Inclusion and Equity.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

We are committed to creating an inclusive and accessible work environment. To request reasonable accommodations during the application or interview process, please contact us at people@thetrustees.org.