Sales Associate, East Coast Hours (Bilingual - English and Spanish)

ABOUT KATE FARMS

Kate Farms is a company with heart. Our company was founded on the belief that good nutrition leads to good health, and good health opens the door to endless possibilities. That’s why our mission is to make nutrition the cornerstone of healthcare so people can live their best lives. We are a medical food company that makes complete nutrition formulas for people who have a medical need for liquid nutrition. 

Kate Farms works to be the place where a diverse mix of talented individuals want to come, stay, and do their best work. Ensuring a diverse and inclusive workplace where we learn from each other is at the core of Kate Farms’ values. We are an equal-opportunity employer and fully focused on equality; we believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all the other fascinating characteristics that make us different. We invite you to do the best work of your life with us at Kate Farms.

POSITION OVERVIEW

Kate Farms is seeking a Sales Associate, Bilingual to join our dynamic Inside Sales team. In this role you will be responsible for handling incoming sales calls and placing outbound sales calls to customers and prospects. This role requires strong communication skills and the ability to listen to customer needs and recommend the appropriate products or services. The Sales Associate will work closely with the sales team to achieve sales targets, drive strategic initiatives, and provide exceptional customer service.  This role requires flexibility, adaptability, and an openness to continuously take on new challenges and drive revenue.  The position only requires occasional travel for training, meetings, and development opportunities.

*Candidate must be bilingual and be able to work east coast hours.

WHAT YOU WILL DO

• Make outbound sales calls to generate new leads, message and sample accounts as well as follow up on sales inquiries/ leads.
• Handle incoming sales calls and inquiries from customers and prospects, providing follow up and solutions...including referring to the field team.
• Lead virtual educational sales meetings with customers on platforms such as Zoom or Microsoft Teams.
• Listen to customer needs and identify opportunities to recommend the appropriate products or services.
• Nurture and maintain relationships with existing customers to promote customer retention and increase sales.
• Work closely with the sales team to achieve sales targets and provide exceptional customer service and support.
• Collaborate with the sales team to develop and implement effective sales strategies.
• Utilize CRM software to track sales activities, execute precall planning, update customer information, and generate sales reports.
• Participate in sales meetings, training sessions, and conferences as required.
• Meet or exceed monthly sales targets and goals.
• Stay updated on industry trends and participate in regular sales and product training initiatives.

WE ARE LOOKING FOR SOMEONE WITH

• Bachelor’s degree in Business, Nutrition, Sales, or a related field.
• 1-2 years of experience in inside sales, sales or a similar role.
• Must be verbally fluent in English and Spanish, as well as possess excellent grammar skills in both languages.
• Strong interpersonal and communication skills.
• Excellent phone etiquette and active listening skills.
• Proven track record of meeting or exceeding sales targets.
• Ability to build and maintain customer relationships.
• Self-motivation and goal oriented.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office suite and CRM software such as Salesforce or Veeva.
• Familiarity with the medical or healthcare industry.
• Positive and outgoing attitude.
• Superior negotiating and influencing skills.
• Excellent written and verbal communication skills.
• Keen ability to listen and follow-up effectively and diplomatically with all staffing levels and customers.
• Strong commitment to company mission and values.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Ability to respectfully share and accept feedback willingly from all levels of the organization.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

·        Possess the ability to sit at a computer for extended periods of time.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

. This position will work in a home/office environment with occasional trips to the corporate office or other meeting locations.  Requires 10% travel.

It is Kate Farms policy that any position that requires regular interaction with healthcare professionals require that, if hired, you be vaccinated against COVID-19 unless you need a reasonable accommodation due to sincerely held religious beliefs, medical needs, or other reasons protected by applicable federal, state, and local law.

Compensation for this role is in the form of base salary plus a variable component that together comprise the On-Target-Earnings (OTE). Some positions may include additional compensation in the form of equity.

The typical starting salary range for new hires in this role is listed below. This range represents the lowest to highest salary range we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. Please note that base pay offered may vary depending on factors including your geographic location, job-related knowledge, skills, and experience.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.  All job offers are contingent upon successful completion of background verification.

$32.00-42.00 per hour USD.

For full-time salaried or hourly workers, our total rewards package also includes the option to enroll in a company-matched 401k plan, as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee’s eligible dependents.  Employees will also receive a generous PTO benefit with a starting accrual of 15 days per year (prorated upon hire and increased by tenure), two weeks of paid “Refresh” leave, 80 hours of paid sick leave annually, and 11 paid holidays throughout the calendar year.  Kate Farms offers a range of other benefits offered with an emphasis on employee well-being, such as paid disability leave, paid parental / pregnancy leave, Flexible Spending Accounts (FSA), tuition reimbursement, an Employee Assistance Program, and more.

Kate Farms cares well for its employees, and it shows through the provision of standout benefits such as Medical, Dental, Vision, Life Insurance, FSA, 401k Retirement Plan, Paid Time Off, Remote Work options, and many more outstanding company perks.