Production Support Manager

Micross Components (www.micross.com) is a leading global provider of distributed and specialty electronic components for military, space, medical, and demanding industrial applications. Operating as a single source for high reliability and state-of-the-art electronics, Micross’ solutions range from bare die and wafer processing to advanced and custom packaging to component modifications and related interconnect offerings. With a 35+ year heritage, Micross possesses the design, manufacturing and logistics expertise needed to support an application from start to finish.

Summary

Operating within a high mix, low volume job package environment, the Production Support Manager will coordinate the effective flow of materials through Micross Hi-Rel Solutions work stream. This key role manages a team responsible for supporting all aspects of the planning, scheduling, and tracking of workflow from material receipt through final shipment.  This position functions as a liaison between all departments and must effectively communicate to meet production commitments.  Has full management responsibilities for direct reports: interviewing/hiring, performance reviews and coaching, training and professional development.

Essential Duties & Responsibilities:

• A capacity for deliberate, critical thinking and fact-based decision-making.
• A positive and creative disposition; inclined towards finding a way to get difficult things done.
• Instinctually takes the initiative in addressing challenges and seeing things through to resolution; is energized by successfully clearing the path of obstacles. 
• A patient listener who draws out from peers, subordinates and other sources, the minimum data required to make well-thought-out recommendations to upper management or otherwise make an independent decision. 
• On a daily basis, able to convert production priorities into coordinated, effective actions.  This includes translating goals into tasks, setting and confirming expectations with the team, continually monitoring progress towards those goals, and knowing when and to whom to communicate potential problems.    
• Recognizes the value of customer satisfaction and meeting customer needs with a sense of urgency.
• Accustomed to changing priorities.
• Desires to be part of a stable, thriving small business where a cohesive team spirit is essential to success. 
• Manages all scheduling with outside vendors.
• Coordinates expedites and other scheduling commitments with the sales organization.
• Prepares and provides various reports for management, to include ongoing management of WIP. 
• Participates actively in Production, Operations and lean improvement projects and meetings.
• Develops mitigation strategies to meet contractual delivery requirements, overcome capacity constraints and optimize work centers.
• Manages ongoing and new programs for scheduling.
• Effectively coordinate/communicate with members of other departments within the company including production, engineering, quality assurance, and sales
• Advise sales of any issues and inform them of any changes to original commitments. Manage an effective working line of communication with people from all areas and all levels of the organization that influence or are affected by the master schedule.
• Responsible for scheduling production to achieve on-time-delivery for customer orders and internal metrics.

Requirements

• BS degree with 5+ years’ experience in planning/scheduling within a manufacturing environment.
• Experience within the electronics segment preferred. Or 10+ years of related experience and proven performance in a manufacturing environment may be acceptable in lieu of a degree.
• Self-motivated, energetic, dependable, honest, and thorough. A versatile, self-starter with a positive attitude, who is cautiously assertive.
• Strong project management, organizational, and communication skills are required.
• Team attitude; eager to cooperate with others with exceptional interpersonal communication skills.
• Competent with computer software such as but not limited to Microsoft Office (Word, Excel, Access, PowerPoint, MS Project) & ERP systems. 

Candidate will work from written and verbal instructions and must be fluent in English. Military Veterans are encouraged to apply. Due to customer requirements, must be legally eligible to work in the United States (employment visa sponsorship is not available.)

Job Type: In Person, Full-time.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Personal & Public Holidays)
• Short Term & Long Term Disability