Manager, Business Operations

Sincere is looking for a Manager, Business Operations to join our growing team. In this role, you will report to the COO and help ensure business operations run smoothly and efficiently. You will be responsible for everything from contract renewals and trademark management to the execution of new licensing deals and data privacy compliance. The ideal candidate thrives on process and organization, has obsessive attention to detail, and an enthusiasm for figuring things out. You’re able to dive deep into a new topic and synthesize it for a variety of audiences, with a focus on what really matters.

In this role, you will:

• Manage contract execution, renewal, and termination across the entire Company (NDAs, marketing, engineering, independent contractors, insurance, etc.). 
• Assist with partner renewals and the addition of new brands for our “Characters Kids Love” licensing program.
• Ensure font and music licensing compliance across all our web properties and mobile apps. 
• Coordinate trademark submissions and renewals across our family of brands with our external legal team.  
• Ensure compliance with federal/state laws and legislation regarding subscription services, data and privacy (ie CCPA, GDPR), human resources, etc.  
• Support the employee onboarding process to ensure a great experience for new hires as well as internal stakeholders. 
• Research and recommend third party vendors that drive efficiency, organization, and process within the Company. 
• Oversee the purchase and renewal of domains across our family of brands. 
• Provide business due diligence coordination as needed. 

Requirements: 

• You get things done, on time and error-free. 
• You are thorough and leave no stone unturned to find the right answer or solution. 
• You love to keep track of things and embrace technology that makes it easier. 
• You’re curious, and enjoy learning about new topics.
• You’re an excellent written and verbal communicator.
• You have 5+ years of relevant experience, prior work with contracts is a plus. 
• You have a Bachelor’s degree with a strong GPA.
• You live within a 45 minute drive to Framingham, MA and are excited to join us in the office 1 day per week.

Benefits

Do you want to work at a growing company that invests in its team more than the average employer? Sincere is a family of brands with heart. The Company is home to Punchbowl®, Timehop®, and Memento®, and builds technology that brings you closer and helps show you care to the people who matter the most. With Sincere Foundation, we support organizations that address basic needs, and envision a future where everyone has the opportunity to celebrate, recognize milestones, and honor memories. We provide a fun, casual, and innovative environment where hard work is recognized and rewarded.

What We Offer: 

• 100% Health, Dental & Vision coverage 
• 401K Plan with Profit Share 
• Annual bonus potential 
• Health & Wellness stipends 
• Paid time off plus 12 paid holidays & Summer Fridays 
• Paid sick time 
• Paid parental leave 
• Childcare benefits (dependent care FSA)
• Flexible, hybrid work environment
• In-person, all-expenses-paid Team Summits (2X a year)