GSOC Specialist - Night Shift

Control Risks is looking for a GSOC Specialist to support our client’s 24/7/365 GSOC. This role will facilitate the Client’s crisis management response, coordinate incident escalations, and emergency communications to site-, regional-, and enterprise-level global security leadership. This position will cover the client's Night Shift.

• Monitor worldwide events; identify events with the potential to impact the Client’s personnel, assets, and operations. Examples of relevant event categories include, but are not limited to: natural disasters, transportation disruptions, political instability, terrorism, and crime
• Draft and review concise notifications for distribution to the Client’s decision-makers and global security leaders
• Collaborate with a cross-functional team of other global security professionals in support of the GSOC’s 24/7/365 operations
• Facilitate the Client’s crisis management response; coordinate incident escalations and emergency communications to site, regional, and enterprise-level global security leadership
• Conduct detailed written and verbal situation briefings to global security executives and higher
• Implement and support GSOC operating procedures and best practices to drive business goals and objectives
• Participate in training and exercises to ensure GSOC team proficiency and compliance with standard operating procedures
• Conduct after-action reviews (AARs) to identify lessons learned and best practices
• Manage the implementation of new services, tools and applications support the GSOC operations
• Develop effective relationships with internal dependency partners; primarily IT and HR
• Work with the Client’s Global Security team and vendors
• Ability to collaborate with Global Security’s Protective Services and Systems & Technology team
• Ability to exhibit diplomacy, professionalism, and calm under pressure during critical incidents

Requirements

• Bachelor’s degree in Emergency Management, Homeland Security, Security Studies, International Affairs, Intelligence Studies, Criminal Justice, Journalism or related field
• 1+ years' experience in government, corporate security or a similar role
• Experience working with global risk intelligence and incident response software.
• Experience with emergency mass notification systems
• Experience with travel risk management software platforms
• Experience working in a collaborative environment such as government or corporate global security operations center, emergency operations center, or a major urban area fusion center
• Experience working with geographic information systems such as ArcGIS and Google Earth
• Experience evaluating open-source information (media, social media, and unclassified government websites) to conduct incident analysis

Benefits

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.
• We operate a discretionary bonus scheme that incentivizes, and rewards individuals based on company and individual performance.
• Control Risks supports hybrid working arrangements, wherever possible, that emphasize the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.