Front Desk Supervisor- Fairfield Inn & Suites Plymouth

We invite you to consider the exceptional opportunity available at the Fairfield Inn & Suites located in Plymouth, MA.

We are actively seeking a distinguished individual to assume the vital role of Front Desk Supervisor within our amazing team.

As a guest-centric professional, the ideal candidate will possess a remarkable combination of warmth, efficiency, and professionalism. In this position, the Front Desk Supervisor will bear the responsibility of ensuring the utmost guest satisfaction, and help contribute significantly to the overall success of our front desk operations.

The Front Desk Supervisor will demonstrate exceptional leadership skills and actively assist in various facets of hotel operations, helping to exacting standards set forth by Fairfield Inn & Suites and Lafrance Hospitality.

Join us at the Fairfield Inn & Suites Plymouth, MA, where you can embark on a rewarding career as a valued leader within our dynamic team.

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Pay: $19-$22 Per Hour

Shift: Full Time

Schedule: Must have flexibility

Responsibilities

• Works to achieve a friendly atmosphere for fellow associates and hotel guests
• Displays exemplary performance as an example for the staff to emulate
• Performs training and revenue management strategies with the staff
• Supervises Guest Representatives, Night Auditors and acts as Manager on Duty as needed
• Ensures that policy and procedure are followed and administered consistently
• Is knowledgeable about all brand standards
• Maintains a positive, cooperative work environment between personnel and management

Requirements

• Minimum 1-2 years hotel front desk experience
• Supervisory experience preferred
• FOSSE & Prior Marriott Brand experience preferred
• Strong interest and willingness to develop sound managerial and team building skills, to lead a team effectively
• Excellent communication skills
• Comfortable with hotel computer reservation systems
• Ability to teach adult learners
• Available to work a flexible schedule ( Nights & weekends )

Benefits

• PTO & 401K
• Health & Dental
• Brand Wide Room Discounts
• Company Wide Room Discount Program
• 90 day Review & Annual Review Program
• Extensive Room for Growth
• Paid Training