Front Desk Attendant -TownePlace Suites by Marriott
Lafrance Hospitality
Westport, massachusetts
Job Details
Part-time
Full Job Description
We want you to join our team at the TownePlace Suites by Marriott, Westport as a part time Front Desk Attendant!
At our hotel you'll have a great work environment surrounded by friendly coworkers and have opportunities for cross training, career growth and mentorship. As a Marriott Team member you'll receive amazing discounts on hotel rooms for both you & your family to enjoy. In addition we run Company wide incentives both year round & seasonal for all staff.
If you are a self-motivated, guest-focused candidate with some weekend availability apply for this Front Desk Attendant position. A friendly & welcoming personality is exactly what is needed to be successful as a Front Desk Attendant here at the TownePlace Suites. This is an exciting opportunity if you are interested in developing your professional skills.
Refer a friend once you join and earn up to $500!!!
Pay: $15.50 PER HOUR
Shift: Part time
Schedule: AM and PM, must have weekend availability
Responsibilities:
- Maintain a warm, welcoming and professional demeanor while interacting with all guests.
- Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
- Answer the phone in a professional & helpful manner.
- Follow procedures on posting charges and settling guest accounts.
- Effectively address and resolve guest problems to increase guest satisfaction.
- Be knowledgeable of emergency procedures and Hotel policies.
- Practice punctuality for scheduled shifts.
Keywords: Hotel, Hospitality, customer service, front desk
Requirements
- Customer Service Experience
- Hotel Marriott Experience is a plus but NOT required
- Attention to detail
- Reliability
- Able to work alone and as a team
Benefits
- 401K Matching
- Brand Wide Travel Discounts
- Company Wide Travel Discount Program
- Referral Bonus Incentive
- Retention Bonus Incentive
- Annual Review Program
- Extensive Room for Growth
- Paid Training