Front Desk Agent- Hampton by Hilton Plymouth, MA

Are you a friendly and guest-focused individual with a passion for providing exceptional experiences? Look no further - we have the perfect opportunity for you! The Hampton by Hilton, Plymouth, MA is currently searching for a charismatic and customer-oriented Full Time Front Desk Agent.

Hurry and join our exceptional team at the Hampton by Hilton, Plymouth, MA as a Front Desk Agent. Get ready for a wonderful work environment where you will be surrounded by friendly colleagues and have plenty of opportunities for cross-training, career growth, and mentorship. As a valued Hilton team member, you will also enjoy incredible discounts on hotel rooms for yourself and your family. Plus, we offer exciting Company-wide incentives throughout the year!

That's not all - we have even more perks for you! With DailyPay, you can get paid any day you choose. And, if you refer someone after you join our team, you can earn up to $500!

If you are an ambitious and guest-focused candidate with some weekend availability, we encourage you to apply for this Front Desk Agent position.

A friendly and welcoming personality is exactly what we need to ensure our guests have an exceptional experience at the Hampton by Hilton, Plymouth, MA.

Pay: $17 Per Hour

Schedule: Must have Weekend Availability

Job Type: Full Time

Shift: Open Availability, 7-3PM, 3-11PM

Responsibilities:

• Maintain a warm, welcoming and professional demeanor while interacting with all guests.
• Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
• Answer the phone in a professional & helpful manner.
• Follow procedures on posting charges and settling guest accounts.
• Effectively address and resolve guest problems to increase guest satisfaction.
• Be knowledgeable of emergency procedures and Hotel policies.
• Practice punctuality for scheduled shifts.

Keywords: Hotel, Hospitality, customer service, receptionist, administrative

Requirements

In order to be successful in this role, we are looking for candidates who possess the following:

• Friendly and outgoing personality
• Customer service experience
• Ability to multitask and work in a fast-paced environment
• Ability to work on own and with a team
• Flexibility in working evenings, weekends, and holidays
• Hotel experience (a plus but not a requirement)
• OnQ knowledge (a plus but not a requirement)

Benefits

• DailyPay - Get Paid Any Day!
• Brand Hotel Room Discounts
• Company Wide Hotel Room Discount Program
• Referral Bonus Incentive
• Retention Bonus Incentive
• Annual Review Program
• Extensive Room for Growth
• Paid Training
• 401K Matching