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Front Desk Agent - Fairfield Inn, New Bedford, MA

Lafrance Hospitality

New Bedford, massachusetts


Job Details

Full-time


Full Job Description

We are looking for a Full-Time Front Desk Attendant at the Fairfield Inn New Bedford, MA.

Fairfield by Marriott New Bedford, MA is currently looking for a self-motivated, guest-focused candidate to fill the position of Front Desk Attendant. Someone with a friendly & welcoming personality is the ideal candidate for this opening. This is an exciting opportunity for someone who is looking to develop their professional skills.

We also have DailyPay, which allows you to get paid any day you prefer

And if you refer someone to join our team, you could earn up to $500! 

RESPONSIBILITIES:

  • Maintain a warm, welcoming and professional demeanor while interacting with all guests.
  • Check guests in and out, ensuring proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
  • Answer the telephone in a professional manner.
  • Follow procedures on posting charges and settling guest accounts.
  • Effectively address and resolve guest problems to increase guest satisfaction.
  • Be knowledgeable of emergency procedures and Hotel policies.

Pay: $15.50- $17 PER HOUR

Shifts: Morning, Evening Shifts, weekend availability is required

Job Types: FULL TIME

Requirements

  • Hotel experience a plus
  • Multitasking
  • Customer service skills
  • Possibility to cross train in other departments of the hotel

Benefits

  • Brand Wide Room Discounts
  • Company Wide Room Discount Program
  • Referral Bonus Incentive
  • Retention Bonus Incentive
  • Annual Review Program
  • Extensive Room for Growth
  • Paid Training

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