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Financial Controller


Boston, massachusetts

Job Details


Full Job Description

Our world class consumer insights platform allows creators to create brands, ads, products and shopping experiences that people love.

We were founded in 2012 with the dream of creating end-to-end automated research. Fast forward 10 years and we have worked with hundreds of global enterprise brands, have tested 100,000+ ideas, operate in 50+ research markets and have over 300 employees spread across North America, western Europe, South Africa and Asia Pacific.

So how do we do it? 

Our platform provides access to actionable, quick and smart insights to amplify creative effectiveness and shape winning innovation, empowering creators with the agility and the data they need to make better decisions about the ads and innovation they take to market. 

Through working with some of the biggest brands in the world, we’ve built technology that lets our customers see their product innovations and advertising ideas through their consumers’ eyes so they can quickly iterate, optimize, validate and learn — increasing their chances of in-market success.

Role Summary:

The Financial Controller will oversee all accounting, tax, financial reporting, and compliance activities for Zappi. This role is responsible for establishing and maintaining robust financial controls, ensuring accurate and timely financial reporting, and actively seeking opportunities for continuous improvement in all accounting processes, tools, and technologies. The ideal candidate will have extensive experience in accounting and finance, strong leadership skills, and experience in optimizing accounting systems and streamlining month-end close processes.

Key Responsibilities:

  • Financial Reporting:
    • Oversee the preparation and presentation of accurate and timely financial statements in accordance with GAAP/IFRS
    • Ensure compliance with all local, state, and international regulatory requirements and filings
    • Manage and oversee the consolidation of financial results across multiple entities and international subsidiaries
  • Accounting Operations:
    • Lead the global accounting team, including accounts receivable, accounts payable, general ledger, and tax compliance
    • Develop and maintain effective internal controls to ensure the integrity of financial information
    • Oversee the month-end and year-end close processes to ensure timely and accurate completion
    • Serving as a technical accounting resource for the team and effectively identifying and sourcing solutions 
  • Compliance and Audit:
    • Manage all aspects of internal and external audits, including preparation and coordination with auditors
    • Manage global accounting and tax operations, including all statutory requirements for subsidiaries
    • Develop and implement accounting policies and procedures to ensure compliance with regulatory standards
  • Financial Planning and Analysis:
    • Collaborate with FP&A team to provide financial insights and support for budgeting, forecasting, and long-term planning
    • Support M&A activities, including financial due diligence and integration of acquired entities
  • Process Improvement:
    • Identify opportunities for process improvements and implement best practices to enhance efficiency and effectiveness
    • Leverage technology and automation to streamline accounting operations and improve financial reporting
    • Anticipate and develop robust, scalable global accounting capabilities (processes, systems, policies, organization, and compliance) to support company growth.
  • Team Leadership and Development:
    • Build and lead a high-performing global accounting team, providing mentorship, training, and career development opportunities
    • Foster a culture of continuous improvement, innovation, and accountability within the team
    • Oversee a team of 5 
    • Build partnerships and relationships, across the organization and externally, that lead to the highest levels of collaboration and effectiveness


  • Bachelor’s degree in Accounting, Finance, or a related field; CPA or equivalent certification required
  • 10+ years of accounting and finance experience, with at least 5 years in a leadership role
  • Experience in the SaaS industry, particularly with usage-based pricing models, is strongly preferred
  • Comprehensive knowledge of GAAP/IFRS and other relevant accounting standards
  • Strong understanding of financial controls, compliance, and regulatory requirements
  • Detail-oriented and passionate about operational excellence, with a strong commitment to accuracy, efficiency, and continuous improvement in all accounting processes
  • Proven experience with financial systems and ERP software (e.g., NetSuite preferred)
  • Excellent analytical, problem-solving, and decision-making abilities
  • Strong interpersonal and communication skills, with the ability to collaborate effectively with stakeholders at all levels
  • Ability to manage multiple priorities and meet tight deadlines in a fast-paced environment
  • Experience in managing and developing high-performing teams


  • Salary range $160,000 - $190,000 per annum commensurate with experience  + bonus + equity. Salaries are benchmarked annually and commensurate with experience and location. 
  • Unlimited holidays – we want well rested and motivated teams so encourage people to take plenty of time off. We don’t cap your allowance, but do set a minimum of at least 20 days per year plus national holidays
  • One company-paid mental health day of rest every quarter (these are pre-scheduled, so the entire company can take the same days off regularly to reset)
  • Flexible working arrangements, including remote (unless otherwise specified)
  • Thoughtfully designed offices to support both individual work and collaboration without interrupting others
  • Support setting up your home office, if appropriate
  • Wellbeing benefits and access to trained therapists / counsellors
  • Company paid Life, AD&D, Short term & Long term disability
  • Immediate access to Zappi's Health, Dental and Vision Insurance Plan
  • Option to enter Zappi's 401k program after 90 days of employment, matched up to 4%
  • Tailored personal development through training allowances, coaching, mentorship and career frameworks

Why join us? 

We’ve been recognized as one of the hottest martech companies in 2022 by Business Insider and named Best Place to Work by Quirk’s Media for our engaging and inclusive workplace culture. We’re committed to both people and the planet. 

Our belief in inclusion means we’re building an organisation of diverse individuals and helping brands eliminate cultural presumptions in their research. Read our Diversity Manifesto here. 

We are a values and behaviours driven business and believe that Trust, Truth, Ownership, Ambition and Humility describe Zappi employees on our best day. This is how we strive to show up for our customers, for each other and for our communities. 

Earning B Corp certification assures us we’re on the right track and have structures in place to become the business we want to be.

Our commitment to minimise our impact on the environment means being honest with ourselves and transparent with you—about everything from carbon emissions to tree-planting initiatives. We achieved our goal of becoming Net Zero in 2021! 

Zappi Company Culture Highlights:

  • Winner of Comparably's Award for Best Company for Women 2022
  • Winner of Comparably's Award for Best Company Work-Life Balance 2022
  • Winner of Comparably's Award for Best Company Compensation 2022
  • Winner of Comparably's Award for Best CEO for Women 2022
  • Winner of Comparably's Award for Best Company for Diversity 2022
  • Winner of Comparably's Award for Best Company Culture 2022
  • Winner of Comparably's Award for Best CEO 2022
  • Winner of Comparably's Award for Best Happiness 2022
  • Winner of Comparably's Award for Best Leadership Teams 2023
  • Winner of Comparably's Award for Best CEOs for Diversity 2023
  • Winner of Comparably's Award for Best Engineering Teams 2023
  • Winner of Comparably's Award for Best Company Outlook 2023
  • Winner of Newsweek’s Top 100 Most Loved Workplaces in the UK 2022 & 2023
  • Recognised by Fast Company’s Best Workplaces for Innovators 2023
  • Recognised as Best Marketing Insights Platform in the MarTech Breakthrough Awards 

Equal Opportunity:

Zappi is an equal opportunity employer; our diversity is a major strength. We are committed to providing equal opportunities for all individuals, regardless of their race, gender, sexual orientation, disability, or any other characteristic protected by applicable laws. 

We believe that a diverse and inclusive workforce fosters innovation, creativity, and success. Our hiring decisions are based solely on merit, qualifications, and abilities, ensuring fairness and equity throughout our recruitment process. We welcome applications from all backgrounds and encourage candidates from underrepresented groups to apply. Join our team and contribute to an inclusive environment where everyone's unique perspectives and talents are valued and respected.

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